154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 24, 2024

Great fast process!

So far great experience. Fast claim process!

Insurer: Spot

By: Alis Brownlee

Verified July 24, 2024

Very unhappy

Very unhappy, put in a pre approved claim, had to send in multiple times, called up twice. Finally got the payment after a lot of aggravation. Also still have an outstanding invoice for an ear infection that I’ve sent in multiple times that hasn’t been paid. Decided to cancel coverage at renewal. Just a bad experience.

Insurer: Embrace

By: Helene Wendolovske

July 24, 2024

Website is so easy to use!

The ease in submitting claims is awesome and the claims are processed pretty quickly. So far, I have been happy with the service. The cost is jumping up quite a bit this next year, but I believe the cost is still reasonable comparatively. I hope there will be some years I don't need to submit any claims & maybe my cost will go down.

Insurer: Embrace

By: Aida

Verified July 24, 2024

Pet Insurance and claims

I find the customer interaction is excellent, whether a phone call or chat online. The representatives are very knowledgeable and answer any questions asked. The Fetch Pet Insurance claims are completed and approved in a timely manner.

Insurer: Fetch

By: Shom

July 24, 2024

Easy to Submit Claims

Easy to Submit Claims

Insurer: Embrace

By: Trisha Yost

July 24, 2024

Amanda was knowledgeable and very…

Amanda was knowledgeable and very helpful.

Insurer: Fetch

By: CANDY

Verified July 24, 2024

The claim process was easier than I…

The claim process was easier than I anticipated.

Insurer: Spot

By: Kelly P

July 24, 2024

Easy Peasy Claims

This was so easy and uncomplicated to complete. I have been moving and had a few months worth of bills I had to find and submit. I was able to do it all at one time and not have to worry about it again.

Insurer: Embrace

By: Debby Ludwig

July 24, 2024

Choose Carefully when you consider pet insurance

We have had a relationship with Trupanion for 11 years insuring our Labradoodle, Lucy. They have been efficient and responsive when claims have been submitted. I have difficulty with their policy of not paying the costs of any vet consultation as part of the diagnostic process. I have spoken with a very friendly service representative and reviewed my policy carefully. They are clear that they do not cover examination fees. I suggest you carefully review your choices for pet insurance to determine if they will cover some of the hefty costs of veterinary clinical evaluation of your pet. If we get another dog, we will consider Trupanion but will look closely at other providers and especially to see if they cover some of the costs of the clinical evaluation by the treat ing vet.

Insurer: Trupanion

By: Daniel

Verified July 24, 2024

Large

Large, uncompetitive, premium increases without an improvement in benefits. Reviewing alternative programx.

Insurer: Embrace

By: William Gearhart

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