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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Insurer: Pumpkin
By: Rachel
They are fast and reasonable
They are fast and reasonable. Very helpful to care my pet!
Insurer: Spot
By: Kyoungwoo Lee
I have been waiting for payment for my…
I have been waiting for payment for my cat's surgery. I have received communication from the company stating theinformation has bee submitted for approval since 09/25/2025. All information was sent. They have my phone number, email address and still no other contac5.
Insurer: Pets Best
By: Kay
Great experience
Great experience? But I need to know how things work when I need to use the benefits. Then a more accurate opinion can be given
Insurer: Prudent Pet
By: Mac
At our side every step of the way
When our happy, go-lucky, and highly active 6 month old kitten Texas suddenly started vomiting late at night, we became very worried and rushed him to the emergency vet service at 1:30am. As our two cats are indoor kitties we were concerned at why this was occurring. Immediately upon arriving at the clinic, we were put to ease with the mention of Trupanion at checkin. The clinic staff assured us our sweet Texas’ insurance plan with Trupanion was highly welcomed as “they are a premier pet insurance provider who truly cares about the pets they insure”. Our minds were racing with worry and fear at what was happening with our kitten, how unexpected and surreal it seemed. How was this possible? Texas is so young with his life ahead of him and to share with us! How can we help him? Hearing the process and battery of tests to determine cause our fears of worry grew to how are we going to pay for these expenses as they are in the thousands. We were in shock at the costs! If it were not for Trupanion, we would not have Texas here with us today. They immediately responded to the vet clinic (even in the middle of the night) to provide support and care to Texas and us. Later it was discovered Texas ate a hair tie which caused an obstruction and was lodged in his small intestine. In order for him to survive he required immediate surgery. Trupanion was at our side the entire time. Working with our vet clinic, they provided lightning fast response as it truly meant life or death. We were impressed with the ease, support, and immediate attention Trupanion provided during the crisis, but also after surgery to ensure final invoices were considered, along with a heartfelt message wishing Texas a successful recovery. I never have experienced such great insurance coverage and efficiency before. I cannot express the amount of thanks I have for Trupanion. It truly was and will be the greatest gift I can give to all of our family. I wish all insurance companies were like Trupanion. You have a customer for life! You never know how quickly life can change your world. But knowing you have support and a caring team behind you makes all the difference in the world. Thank you Trupanion for Texas’ life!
Insurer: Trupanion
By: Gale Petrowski
Easy and convenient
Easy and convenient Easy to add more than one pet Great discount for healthcare worker like myself Convenient payroll deduction Peace of mind
Insurer: MetLife
By: Leah
User friendly website and quick…
User friendly website and quick reimbursement!
Insurer: MetLife
By: Paula Harrington
Very easy app to use to send…
Very easy app to use to send information, quick response! Good value for the money!
Insurer: Spot
By: JLM
As always, Trupanion came through for us.
My veterinarian is able to submit my claim directly to Trupanion saving me a lot of time and worry over submitting all the proper paperwork. Trupanion has always come through for us and our pets, doing exactly as they said they would with no debate over coverage. They are simply the best and remove the moral dilemma of choosing our wallets over the proper care for our pets.
Insurer: Trupanion
By: Joseph