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Wasn’t to sure how filing a claim would work or how smoothly it would go until I filed my first claim. Easiest claim I ever filed and reimbursement expense transaction showed pending in my account just hours after being claimed was approved. Received in less than 24 hours

This is the second time we've had to rely on Health Paws Pet Insurance for surgeries for our Bodie. The 1st experience involved patella luxating surgery and the 2nd experience was complete ACL tear surgery. I don't know what we would have done had we not had Healthy Paws Insurance. The claims process was simple/easy to understand and reimbursement was so fast!

When our dog was young, all was OK. Now she's older, they won't pay for anything, and the rates are up 50%. They used to be really good company, but the last few years have become complete garbage. Save the 160 a month and pay the bills yourself. Will save you half.

The process to submit a claim was simple. I think that one thing that could be improved is communication. There was some missing documentation and instead of being alerted via email I had to dig around in the app to figure out why the process had stalled. I'm still awaiting approval of the claim, fingers crossed.

Having 3 dogs is already expensive, and finding affordable coverage was mind-numbing. We had another company for a few years but could only afford accident/routine care. Even then, they found a reason to deny or lowball almost every claim. Since switching to Met Life we've had one dog hospitalized and another begin treatment for lymphoma. Met Life has reimbursed exactly what we expected without nickel-and-diming us. The claim submission is easy, the communication is prompt and we don't have to fear spending 20-25 thousand out-of-pocket as we did in prior years.

I am regretting the wellness coverage. It is costing me more in the long run to have this coverage. I am regretting selecting the wellness coverage so much. In the first month I spent double what they cover already and I still have to pay for the coverage that I won't need for the rest of the term sor 11 more months before I can cancel it. So frustrated. Embarrassed I fell for this.

Absolutely wonderful. Thank goodness I changed providers to Met Life. They are very professional, very accommodating and very easy to submit claims. I tell all of my friends and family to get Met Life for their pets.

This is my first year using Lemonade and I'm more than impressed! It was very easy to sign up and they explained all of my options in an easy to understand manner. Actually having options was amazing too! I could choose to cover specific things, like an annual exam, for example, rather than having everything lumped in, even if I didn't need it. The low cost, especially for a senior dog, was astounding as well. When it finally came time to file a claim (for an Annual exam with blood work) the process was painless. I used the phone app to list all the services that the Vet had provided, how much I'd paid, used my camera to take a picture of the invoice, and sent it to Lemonade (who had walked me through each step). Within four hours Lemonade had deposited all of the money they owed me into my bank account with no arguing about what was covered and what wasn't. The whole process was painless and easy. Thank you, Lemonade!

This was my first time using Lemonade. They were very quick settling our claims. They were exceptional in their communication as far as keeping us informed how our claim was progressing.

I’ve had Trupanion insurance for my dog Newman since I adopted him way back in 2009. Over the years I’ve submitted a few small claims, but he’s been a pretty healthy boy. Unfortunately this week Newman had to have two major eye surgeries, and Trupanion was there for me and not only did they cover 90% of my costs after my deductible (which added up to over $17,000!), but they paid the eye clinic directly and immediately, so I didn’t have to wait for a claim reimbursement! Thank you Trupanion for being the company I hoped you would be, and then some!