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Best Pet Insurance & Customer Service
As usual, Embrace comes through for me for my best little pal’s health. We’ve been with Embrace for about 3 years and it is true that the health decisions are easy because of the coverage I selected ($200 deductible, 90% reimbursement & wellness) & the speedy process. I’m “5 Star” happy. Some folks are upset about long waits on the phone…o one that a BIG issue has been due to weather conditions in some areas that have caused delays for a few weeks. But be patient as yesterday the wait was a LOT shorter. 👍🏻😊🐾 Added—reimbursement came within 14 days. I ❤️my Embrace!!
Insurer: Embrace
By: Lucia Bartoli
A+ Customer Service
What an amazing experience I had with agent Amanda Mello! She was so pleasant and knowledgeable, which is something you don’t find too much of these days in any aspect of customer service. I’m excited to be a part of the Fetch family now, as Amanda answered all of my questions, putting this first time pet insurance buyer at ease!!!
Insurer: Fetch
By: Regina Ragusa
The reimbursements are wrong
The reimbursements are wrong. I never had this problem w Pumpkin
Insurer: Spot
By: Christine Cobb
Worth it entirely
Pet insurance was new to me given I got my boys when I was just 18 years old. (They're about to be 9 now) But when I got the new kitten (3 months) it was a must. I paid 40$ for her because she needed a good plan since her age and because one of her parents was a stray. But Spot made it easy and covered everything they said. My hubbie and I are very happy and will definitely be adding my boys in these upcoming weeks.
Insurer: Spot
By: Bethany Pulido
We have had Embrace for our rescue pup…
We have had Embrace for our rescue pup Gizmo since we got her back in January 2024. I searched around through all of the different companies but finally decided on Embrace because they offered awesome benefits for our furball, bonus it was offered through our personal insurance company (GEICO). I love that they offer an app, it makes it easy to upload documents & contact them if needed. Their customer service is amazing too, I had a slight blip after switching over my payment card & contacted them immediately. They fixed the issue right away & were super helpful all around. Best insurance company & I highly recommend!!
Insurer: Embrace
By: Shayna
Don't waste your money and tome like I…
Don't waste your money and tome like I did. I'm canceling my policy with them. They never covered anything and always had an excuse why. I could have saved more by not having them.
Insurer: Embrace
By: Marc Sowash
Not fast and not paid in full
The vet faxed records but my claim was not paid in full because they claim to have not received the records. I am going to get the records and try again but it has not been as easy as it was advertised nor as fast.
Insurer: ASPCA
By: Tracey Rollins
First time buyer
I have had dogs for 25 years and it was my first time buying pet insurance. Amanda explained everything very well and addressed all my inquiries and hesitations very well. I enrolled two dogs as a result!
Insurer: Fetch
By: Elaine H