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HORRIBLE!!!
HORRIBLE!!! I would advise strongly against this company as they raise your rates every year. I have had them for three years and every year my rates go up 30%. You can find much more competitive pricing out there with the same coverage.
Insurer: Trupanion
By: Teri Taylor
Communication is not great
Communication is not great. The option for messages and email results in no responses. I had questions about reimbursements and getting them the information they needed. No response. Calling results in being on hold all the time. So communication is the weak link but otherwise happy.
Insurer: Embrace
By: Virginia Mike
I dreaded getting pet insurance
I dreaded getting pet insurance. But I did it.. I was so excited to get my reimbursement for Gracie so quick.. no hassle.. Love Spot.. so far sooo great!
Insurer: Spot
By: Joni
Amanda Mellow's Enthusiasm
Amanda Mellow's enthusiasm for animals and for your company is very impressive. In fact its presence, in addition to the attractive terms and cost of your product, made enrollment with you a very easy decision. She is quite good.
Insurer: Fetch
By: Tom Evans
Great experience
The app finally works great. Claim was straight-forward and fast.
Insurer: Spot
By: Kelly
Always there for me and zoey....thank…
Always there for me and zoey....thank you
Insurer: Embrace
By: Michelle Hefner
Went very well and claim process was…
Went very well and claim process was smooth and easy. I appreciate the prompt turnaround also
Insurer: Spot
By: Will E
Made my first claim and Spot was very…
Made my first claim and Spot was very quickly responsive and supportive in the claim. The process was super simple. So much appreciated.
Insurer: Spot
By: MC
Scam insurance
Scam insurance. Don’t look at overall reviews, they used to be better, sort by most recent. They sell you on the idea of buying a policy when your puppy is born to lock in low premiums since the value of this policy is for when your dog is elderly. You end up paying premiums for a couple of years and without even submitting any claims, they start increasing your premium every year by 25%+ Essentially they steal your money in the early years when your dog is super low risk, the. they crank up premiums as your dog gets older completely defeating the purpose. Don’t trust Trupanion, don’t waste your money, go elsewhere.
Insurer: Trupanion Canada
By: Mariano Neiman