222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Super Helpful
My claim process was incredibly simple and quick! It was my first time, so I was honestly expecting it to take a while and not expecting to get the claim approved for a few days. The process was incredibly user friendly, took all of 5 minutes, and the claim was immediately approved with money in my account the next day.
Insurer: Lemonade
By: Hannah
Great customer service
Great customer service! Totally recommending to all my pet parents!
Insurer: Spot
By: Lauren Lembo
If I could give this more stars I…
If I could give this more stars I would! Exceptional people and customer service. My dog had issues going on for three months, up until she crossed over the rainbow bridge. They handled my claims within a few days and reimbursement was right into my account few days after that. 0 issues. Whenever I had questions or needed paperwork they sent it over right away, and everyone was always so kind, empathetic and understanding on the phone. I recommend this company to everyone!
Insurer: Embrace
By: Whitney Hill
Great insurance company to deal with.
Great insurance company to deal with.
Insurer: Sonnet
By: Chawky
Awesome
The application process and explanation of the insurance policy was very easy to understand.
Insurer: Spot
By: L. Jean Brown
Friendly, Dependable Work
Awesome service and workers were friendly. They helped me through every step of the way.
Insurer: Spot
By: Haley Salta
An ER visit and five nights in the…
An ER visit and five nights in the hospital saved our sweet little girl. She was diagnosed with an autoimmune disease which doesn't have a high survival rate...excellent care by the ER doctors saved her life. Treatment is ongoing and thankfully, we have pet insurance with Healthy Paws. Reimbursement has been speedy and the follow-up exceptional. I never expected an insurance company to ask how our girl was feeling. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Cindy Flanigan
Grateful to have insurance for my…
Grateful to have insurance for my Frenchie when she needed it most. Embrace app was a quick and easy process. Direct reimbursement payment was seamless. Thanks again!
Insurer: Embrace
By: Kelly
Slow process and poor communication
The length of time to complete and close a claim is unsatisfactory. It shouldn't take up to 42 days to close a claim. My previous pet insurance closed in less than two weeks. Your customer service lacked as well - they only repeated the same information of "It can take up to 42 days". I won't be renewing next year.
Insurer: Pets Best
By: kris mathews
Great customer service
Great customer service and good prices. Would definitely recommend!
Insurer: Spot
By: Paige Manning