217,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exactly what was to be expected
Exactly what was to be expected. Reimbursement for my visit minus my deductible. Could not have been easier!
Insurer: Pumpkin
By: Cat Mom
Multiple increases per year…
Instead of increasing annually like every other company, they will hit you with an increase whenever they feel like it multiple times in a year. Have only had our policy for our puppy for a few months and they have already increased it by $10 per month. If I had know this there is no way I would’ve gone with them
Insurer: Fetch
By: Bianca Jade
Very positive experience with multiple claim submissions
I submitted multiple claims on vet treatments for our two dogs, all at the same time. I was satisfied with how all the claims were handled: easy submission, great communication and reasonable processing time.
MetLife is easy to use
MetLife is easy to use. You just upload the invoice and doctors notes and they get back to you within weeks with a deposit that goes right into your account once approved.
Insurer: MetLife
By: customer
It is a fair deal considering what is…
It is a fair deal considering what is covered.
Insurer: Prudent Pet
By: DANNY HARO
Communication
While I have been satisfied with the claims that have been covered, communication with Pets Best customer service has been extremely lacking. I would have given a "0" rating if possible. When I first joined there was an option to have an live chat. Questions were answered immediately. Now no live chat is possible. No email is possible. The only way to reach customer service is via phone and I have been on hold for as much as 45 minutes waiting to speak to someone. I am happy overall with the company but communication really, really needs to improve.
Insurer: Pets Best
By: Cindi
Great experience and easy to use
Great experience and easy to use
Insurer: MetLife
By: Sam Nageub
Takes less than a minute
It was as easy as 123.
Insurer: MetLife
By: Brenda Zhang
Really quick
Really quick. Easy enrollment. Perfect for anyone to complete. Thanks I didn’t have to speak to a rep. Like the last time.
Insurer: MetLife
By: Jeanette Eastman
A little more info.
Doesn’t really explain how to submit my se claims.
Insurer: Pumpkin
By: Christy Eads