224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am so happy I took out Spot Insurance…
I am so happy I took out Spot Insurance on my GSD. I have probably put in more claims on her, that I have ever had on a GSD. She one crazy dog. But we love her. Spot has meet all my needs with this GSD. Thank you Spot Insurance
Insurer: Spot
By: Linda Adams
Dylan was fantastic
Dylan was fantastic. Very helpful and answered all of my questions.
Insurer: Sonnet
By: REZA
1st claim in 4 years
Updated: After posting my review, a supervisor in the team connected with me, reviewed my case and approved the appeal. Payment was deposited into my account. I’ve revised my rating to 3 stars because they rectified the situation yet it required so many follow ups and posting of a negative review to get heard -I believe training is needed for their claims review/appeals team so customers don’t feel ignored the way I was. I do want to say the supervisor looking into my claim was extremely helpful and effective in solving my issue so do appreciate it. Original post: I've been a policy holder with Healthy Paws since 2019 and this was my first time submitting a claim. My experience with the Claims Review and Appeals Review team has been sub par and am contemplating legal action. The Claims team denied my initial claim because it did not meet policy, which was not accurate. I submitted an appeal and after waiting for close to a month the reviewer came back with information pertaining to another case (they were informing there was no evidence of a prostate issue - my cats are both females). I let them know I was requesting reimbursement for a tooth resorption situation, which they then mentioned was not reflected in the medical documents. I emailed them again the specific part where it highlighted it and that I'd like to talk about a supervisor about the handling of my case. Today I received an email saying my case was closed without any explanations. It's so frustrating that after 4 years of paying my insurance I submit one claim and they pay no attention to it and reject without the appropriate reviews. A very poor experience am hoping no one has to go through.
Insurer: Healthy Paws
By: Celines
The site is user friendly and the…
The site is user friendly and the service is quick and efficient.
Insurer: Spot
By: Sherry Legarza
Peace of mind for our dog!
Embrace Pet Insurance has been such a blessing for us and our precious dog. Our pup developed some health problems a few months ago and it gave us such peace of mind knowing we had pet insurance. Embrace has paid claims in a timely manner and if I ever call in with questions, everyone I've spoken with is incredibly kind and professional. I have and will continue to recommend Embrace to all my dog owning friends!
Insurer: Embrace
By: Kimberly
Good Reimbursement
So far, they have been good at all of my claims. They have reimbursed me very quickly also.
Insurer: Embrace
By: Marcy Linsky
Was very easy to submit my claims
Was very easy to submit my claims
Insurer: Spot
By: Judy Stemm
Great
Great ! Nego went well and price of insurance dropped down. I'm satisfied. I like the simple way everything is (site, customer service, etc). I recommend strongly making business with them !
Insurer: Sonnet
By: Isa Bou
BILLING QUESTION
I had a billing question about my auto policies (because I change cars frequently) and Mirette provided one of the most thorough and clear explanations I have received regarding an auto policy question. (I have owned over 50 cars in my lifetime … and I have dealt with agents and full service brokers who were nowhere near as thorough as she was.).
Insurer: Sonnet
By: GJA
Good insurance but sometimes frustrating
Submitting claims is fairly easy, but sometimes am unsure if things would be wellness or regular. It has been taking a while lately to get claims processed, which is frustrating to say the least, especially when rates go up. Also, its frustrating that we brought my pup in for vaccines that were expiring soon but happened to be a week or so before the full year, so couldn't claim it. I understand that's how insurance works but still just a frustration
Insurer: Pets Best
By: Joe K