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Easy to file claims
Our dog has had medical issues recently that required visits to the emergency vet clinic. Then we went to a specialist surgeon for surgery to alleviate a breathing problem. In every case, it was very easy to submit a claim, which was paid very quickly. I only wish my own health insurance was this good!! Thank you, Embrace, for your great service!
Insurer: Embrace
By: Bill Ruggles
My rates went up 35% on 2 dogs age 2…
My rates went up 35% on 2 dogs age 2 and 4. I was told it was because they ate"older" now. Filed a claim a month ago and still waiting to be paid and was told they have 45 days to review and pay complicated claims. My dog had wet dermatitis and required a shaved neck and antibiotics. That's all. Not complicated. These ppl will say anything to sign u up then screw u any chance they can. I'm presently looking for new pet insurance since my rates are now over 100 a month now that the " honeymoon " period is over. They bait u in with a decent price then slam u with a massive rate increase as soon as the policy is renewed. Plus 45 days for any response on a simple claim is unacceptable
Insurer: Pets Best
By: Dawn Riddervold
They don't pay
They don't pay, blame it on fake information. My dog has been on the plan for about a year he got pink eye and they refuse saying he was treated for this before so it's a pre existing condition. He was never treated for this, this is the first time he's had it. When you call they play games like transfer the call or say the adjuster would call in 24 hours it's been 4 days and no call. I use a different company for another dog that I will go back to this is not worth the money.
Insurer: Embrace
By: RONNIE LIPSON
I could not have chosen a better pet…
I could not have chosen a better pet insurance. I wound up having two cats with medical issues. I have no problems submitting appropriate claims for them and having them approved in a timely manner. I happily recommend this pet insurance company
Insurer: Embrace
By: Joanne Latko
Easy to process and paid quickly
Easy to process and paid quickly
Insurer: Spot
By: Tonya Bear Dominick
Excellent customer service
Excellent customer service. Fast claim reimbursement.
Insurer: Spot
By: Karen Dibona
Our first time having to use the…
Our first time having to use the insurance due to a freak accident where our dog broke his femur. Easy process to upload invoices and payment was made to us within 10 days.
Insurer: Spot
By: Lacy Alvarez
Haven’t been happy with them over my…
Haven’t been happy with them over my last encounter over my dogs wound (skin condition) the vet didn't do anything but charge me for meds that were not necessary and we’re never administered by myself or anybody at the practice. I do have an appeal with the company to get full coverage over this claim.
Insurer: Embrace
By: Peter Alexander
Very easy process to submit claims
Very easy process to submit claims. Fast turnaround.
Insurer: Embrace
By: Charity Comella