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235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 23, 2024

Its been 15 days since I submitted my…

Fyi, I have ASPCA pet insurance which is the same company. Its been 15 days since I submitted my dogs claim and everyday its denied because of missing medical records? My dog has had 2 doctors in the past couple of years, the first one retired, which is the reason changing doctors. This doctor recommended a specialist for his condition he had a year ago, we never visited that doctor because he was 45mi away. ASPCA repeatedly asked for medical records from both doctors and the specialist. I contacted his current doctor and the previous doctor and both confirmed sending ASPCA my dogs medical records and to be thorough, I also sent them copies as well. But they keep denying ever receiving them and now are demanding medical records from the specialist my dog never saw? I contacted the specialist and they do not have any record of my dog ever visiting? This morning I called again to check the status, and of course it was denied again for missing medical records. I think they intentionally make it difficult to discourage us from submitting a claim, I'm completely exhausted, everyday I'm spending an average 30min arguing and explaining, I can't do this anymore, I'm just trying to help my dog get better, I watch him suffer daily, no one knows whats wrong with him but so far I've spent $1800 on diagnostic tests and bloodwork and exams. These people don't have a heart.

Insurer: Spot

By: Al Vynne

Verified August 23, 2024

Quick response to claims

Quick response to claims

Insurer: Spot

By: Sylvia Abeyta

August 23, 2024

They try to discourage you from submitting a claim.

Its been 15 days since I submitted my dogs claim and everyday its denied because of missing medical records? My dog has had 2 doctors in the past couple of years, the first one retired, which is the reason changing doctors. This doctor recommended a specialist for his condition he had a year ago, we never visited that doctor because he was 45mi away. ASPCA repeatedly asked for medical records from both doctors and the specialist. I contacted his current doctor and the previous doctor and both confirmed sending ASPCA my dogs medical records and to be thorough, I also sent them copies as well. But they keep denying ever receiving them and now are demanding medical records from the specialist my dog never saw? I contacted the specialist and they do not have any record of my dog ever visiting? This morning I called again to check the status, and of course it was denied again for missing medical records. I think they intentionally make it difficult to discourage us from submitting a claim, I'm completely exhausted, everyday I'm spending an average 30min arguing and explaining, I can't do this anymore, I'm just trying to help my dog get better, I watch him suffer daily, no one knows whats wrong with him but so far I've spent $1800 on diagnostic tests and bloodwork and exams. These people don't have a heart.

Insurer: ASPCA

By: Al Vynne

Verified August 23, 2024

The service provided for.my mascot and…

The service provided for.my mascot and submitting claims

Insurer: Embrace

By: Hector I Jordan

Verified August 23, 2024

Thought it would cover more of the…

Thought it would cover more of the wellness but super fast claim processing!!!

Insurer: Figo

By: Elaine

August 23, 2024

Always helpful!

I have had to file a couple claims on my kitty and pets best has been wonderful. Most of the claims have come back fairly quickly and only the two most recent took a little longer, but still within their time frame. Any time I’ve needed customer service they have been polite and helpful. And the claim process is super easy! And I love that the money goes straight to my bank account!

Insurer: Pets Best

By: Rebecca Shockley

August 23, 2024

Fetch Pet Insurance -🌟🌟🌟🌟🌟

I have done a ton of research on pet insurance and landed on Fetch. I had the pleasure of speaking to Amanda, one of their pet ins brokers. Amanda at Fetch was personable and really set my mind at ease about the quality of care my pets will receive going forward. Her knowledge of current and new policies for my State was unmatched. She was professional and kind while at the same time making the experience a human one. All of my initial questions were answered and that I’d understand the process. We walked through the App and the new RX program for TN was extremely helpful. Based on my initial interaction with Amanda, I would recommend Fetch to my family and friends.

Insurer: Fetch

By: Cheri N

August 23, 2024

Fetch Pet Insurance -🌟🌟🌟🌟🌟

I have done a ton of research on pet insurance and landed on Fetch. I had the pleasure of speaking to Amanda, one of their pet ins brokers. Amanda at Fetch was personable and really set my mind at ease about the quality of care my pets will receive going forward. Her knowledge of current and new policies for my State was unmatched. She was professional and kind while at the same time making the experience a human one. All of my initial questions were answered and that I’d understand the process. We walked through the App and the new RX program for TN was extremely helpful. Based on my initial interaction with Amanda, I would recommend Fetch to my family and friends.

Insurer: Fetch

By: Cheri N

August 23, 2024

Fetch Pet Insurance -🌟🌟🌟🌟🌟

I have done a ton of research on pet insurance and landed on Fetch. I had the pleasure of speaking to Amanda, one of their pet ins brokers. Amanda at Fetch was personable and really set my mind at ease about the quality of care my pets will receive going forward. Her knowledge of current and new policies for my State was unmatched. She was professional and kind while at the same time making the experience a human one. All of my initial questions were answered and that I’d understand the process. We walked through the App and the new RX program for TN was extremely helpful. Based on my initial interaction with Amanda, I would recommend Fetch to my family and friends.

Insurer: Fetch

By: Cheri N

August 23, 2024

Fetch Pet Insurance -🌟🌟🌟🌟🌟

I have done a ton of research on pet insurance and landed on Fetch. I had the pleasure of speaking to Amanda, one of their pet ins brokers. Amanda at Fetch was personable and really set my mind at ease about the quality of care my pets will receive going forward. Her knowledge of current and new policies for my State was unmatched. She was professional and kind while at the same time making the experience a human one. All of my initial questions were answered and that I’d understand the process. We walked through the App and the new RX program for TN was extremely helpful. Based on my initial interaction with Amanda, I would recommend Fetch to my family and friends.

Insurer: Fetch

By: Cheri N

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