154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 26, 2024

Great plan to be on, great customer service!

I called to understand how a couple of my claims were processed. I was getting errors when trying to review the claims on line. The customer service representative explained them to me in detail. He was very friendly, helpful and answered all of my questions. Great customer service, thank you! Also, every time I have called, I have actually got a live person to talk you! Love this company, great plan to be on!

Insurer: Fetch

By: Dianna

Verified August 26, 2024

Great plan to be on, great customer service!

I called to understand how a couple of my claims were processed. I was getting errors when trying to review the claims on line. The customer service representative explained them to me in detail. He was very friendly, helpful and answered all of my questions. Great customer service, thank you! Also, every time I have called, I have actually got a live person to talk you! Love this company, great plan to be on!

Insurer: Fetch

By: Dianna

Verified August 26, 2024

Great plan to be on, great customer service!

I called to understand how a couple of my claims were processed. I was getting errors when trying to review the claims on line. The customer service representative explained them to me in detail. He was very friendly, helpful and answered all of my questions. Great customer service, thank you! Also, every time I have called, I have actually got a live person to talk you! Love this company, great plan to be on!

Insurer: Fetch

By: Dianna

Verified August 26, 2024

Great plan to be on, great customer service!

I called to understand how a couple of my claims were processed. I was getting errors when trying to review the claims on line. The customer service representative explained them to me in detail. He was very friendly, helpful and answered all of my questions. Great customer service, thank you! Also, every time I have called, I have actually got a live person to talk you! Love this company, great plan to be on!

Insurer: Fetch

By: Dianna

Verified August 26, 2024

Very Quick with payouts

Very Quick with payouts. Great experience with Spot Pet insurance.

Insurer: Spot

By: arius seay

August 26, 2024

Friendly

Friendly, courteous representative. Answers to questions were quick, efficient and easy to understand.

Insurer: Embrace

By: Jack Meeker

August 26, 2024

Dan made everything easy

Dan made everything easy. He walked me through the three claims and up loaded ingredients the pdfs.

Insurer: Embrace

By: Julia Covell

Verified August 26, 2024

Claim processed quickly…

The claim was processed quickly and the funds were deposited to our checking account.

Insurer: Spot

By: Deanna James

August 26, 2024

Get service assistance when needed

Get service assistance when needed

Insurer: Embrace

By: Nia

August 26, 2024

Negative

My experience with this insurance company was negative, unpleasant, costing me approximately $2000 and a waste of time. I will no longer be their customer and will not recommend this company to anyone. I insured my two cats with Embrace 1.5 year ago. As proof of cats health status, I provided a health certificate that was accepted by the company, which I have a confirmation email about. After 1.5 years of paying for the most expensive insurance, we had an insurance claim - one of the cats got an infection, we treated her, the bill was about $800. We applied for compensation, which was denied. The reason given was the health certificate, which was accepted and now rejected. Now they continue to bother me with the fact that I should provide additional information about a detailed examination of the cat, despite the fact that such requirements were not made before. Due to the fact that the insurance company actually took $1600 of regular payments from me, did not pay me compensation of about $500 and continues to make new demands, I closed the insurance policy.

Insurer: Embrace

By: Daria

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