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Horrible service and coverage
7 claims laps in time by over two months. 1859.92 Refunded 2 claims of 104.90 You actually can not talk to a real person. They use artificial Intelligence chat boxes to be their relay between Fetch and you. If you do ever get through they ask you the same questions that you told the robot. Always wanting more information and documentation you have already provided. What a business model. Take in more money than you pay out. Sad to say we gave them a year of poor service.
Insurer: Fetch
By: Karen Souza-Anderson
Excellent best policy I have ever had.
Excellent best policy I have ever had.
Insurer: Pets Best
By: Linda Smyth
Prompt and helpful
Yhey always covered everything they said they would cover and in a timely manner. The few times I had to speak with anyone on the phone everyone was very polite and informative.
Insurer: Pets Best
By: cris carey
It's been about 1yr since I have had…
It's been about 1yr since I have had insurance for my two cats and it is the best decision I made my cats have received the care they have needed I think manypets is the best for insurance for older cats the premiums can't be beaten. Also the representatives are very knowledgeable and they really show that they care for you and your pets and they are all the nices people you can talk to. I am happy to be part of an insurance company that really cares and it shows. I would recommend manypets to anyone who has a pet. I even tell people how good manypets is and all I can say THANK YOU manypets for giving my furr baby's a policy it means alot to me
Insurer: ManyPets
By: Dawn Messer
We went through a truly awful…
We went through a truly awful experience with our female 7 year old Whippet Mix, Thalia, being diagnosed with a tumor attached to her spleen. She wouldn't eat and was very sick. Taking her to the Vet, she was given meds to help her appetite until we could get her to surgery. In the midst of this diagnosis, my husband became ill too. If it wasn't for Embrace Pet Insurance, between Thalia's vet bills and my husband's medical bills, it would have been horrific. Embrace's app on my phone made submitting claims so very easy when I needed easy!! They would let you know that your claim was under review as soon as they received the claim. And would let you know it was processing and when your check was being sent. Thank you Embrace for helping me in a dire time in our lives. Unfortunately, we lost Thalia because the tumor had taken over her whole insides. And even in the end, Embrace sent us a beautiful condolence card when we least expected. We miss our girl and will forever; but companies like Embrace are there throughout. I would highly recommend this company to any furbaby owner. They were there for us.
Insurer: Embrace
By: Debbie Phillips
Sonnet is the bestv
Sonnet i have been for many years. Their staff is polite very experienced and allways look after my insurance needs and questions . Very happy with them
Insurer: Sonnet
By: David
Submitted New Claim successfully.
Submitted New Claim successfully.
Insurer: Embrace
By: Joy Selph
Great and patient service
Great and patient service. She stayed on the phone with me until everything had been completed!! And
Insurer: Fetch
By: Waddy
One adjuster disapproved one claim based…
An adjuster disapproved one claim based on a previous mast cell tumor stating that in the fine print all future masses were not coverd as it's a pre-existing condition. Did you know that 65% of all Goldens get cancer and that 'Breed' is also a pre-existing condition as well as you taking my premiums each month? Indicating to me that the dog is protected?
Insurer: Embrace
By: Bradley
"BUYER BE WARE"
If you are thinking about buying a policy from "Fetch Pet Insurance" "BUYER BE WARE". This company can find more ways not to pay you. I have submitted 7 claims during the last 10 mos. totaling almost $2k but I only have received $104 in return. Don't waste your money. It takes forever to get them to respond to you and next to impossible to actually talk with a real person. I shall be posting on Yelp, Facebook, and any other social media sites to warn people of this company. Needless to say I won't be renewing my policy with them.
Insurer: Fetch
By: Ron Anderson Sr.