207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great app. Okay customer service.
For the most part I have had great service from MetLife Pet. They did request the same information multiple times and it was sent multiple times for one claim. I think they now have all my dog's basic information and all I have to do is provide receipts and SOAP notes for each incident. The app is very easy to use and makes filing a claim straightforward. The one time I called customer service the woman I spoke with seemed bored, annoyed and frustrated. She did however tell me what information was missing which was never specifically asked for previously. All claims except one have been processed and paid quickly.
Insurer: MetLife
By: Linda L.
Clarifications on wellness
I reviewed the wellness coverage and chose the higher level primarily for dental coverage. The wellness has no deductible
Insurer: Nationwide
By: Michael Friedman
Excellent turnover time between claim…
Excellent turnover time between claim submission and payback. Easy claims process too. I highly recommend this pet insurance.
Insurer: MetLife
By: ELMER E JONES
Great service
Great service, fast claim response
Insurer: Spot
By: KATHERINE ROBINSON
MetLife Pet is fluency and quick to…
MetLife Pet is fluency and quick to reply to all claims and reimburse fast. Thank You MetLife
Insurer: MetLife
By: Gary Smith
Clam paid fast
I cannot get over how quickly they paid my claim. Less than a week to make a decision! When you already have to deal with the trauma of an emergency admit, knowing you have reliable instance just alleviates some of that stress.
Insurer: Spot
By: Jessica C.
Spot makes filing claims simple and…
Spot makes filing claims simple and they respond quickly!
Insurer: Spot
By: Liz J
Ann was very thorough and compassionate
Ann was very thorough and knowledgeable, also was very compassionate and empathetic when I informed her my dog Finn had passed.
Insurer: MetLife
By: customer
They went above and beyond …
They went above and beyond to assist me with my claim.
Insurer: MetLife
By: customer
I've had my soap provided because you…
I've had my soap provided because you emailed me and my vet, yetyou keep asking for it again like you don’t check your email. The vet sent it the day it was requested.
Insurer: MetLife
By: TINA R.