224,908+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,908 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience
Ken was thorough, clear and helpful.
Insurer: Nationwide
By: Customer
I when in doubt they have the answer had gotten a request for information…
I had gotten a request for information that I couldn’t give as yet. I responded with the reason and they understood and gave me helpful feedback. They were quick and helpful without me having to do anything else. I am very satisfied with their response.
Insurer: Fetch
By: Teresa Wirth
Velma's Review
It was easy to get a quote and the price seemed reasonable. Thank You
Insurer: MetLife
By: Velma Amador
Quick approval process
The claim was approved in three days. User portal is easy to navigate. Customer service was very clear about what I'd get covered. Had a seamless experience with the insurance process.
Insurer: MetLife
By: Elizabeth Griffin
6 plus year customer
I have been with Pets Best for the last 6 plus years! I have always found the customer service people extremely helpful and professional. Our claims are responded to quickly and with complete explanations. I have recommended you to many dog lovers I know. Keep up the good work!
Insurer: Pets Best
By: Donna Gutches
I have only been with Embrace Pet…
I have only been with Embrace Pet Insurance a short while so that might explain my lack of satisfaction with their service team…from long wait times to connect with a person to not being given the USAA discount or the “front of the line” phone number the first time I mentioned my veteran/military status…to tech issues that still have not been resolved to successfully allow me to login to my account. I have worked in IT and my read is that they scrimped on the tech support so every time they push an update…it “Breaks” something else in the system…which is typical but no one seems to test the system to see what has been broken before end users try to log on the next morning…the “cheap” way to go… I actually could list more that makes me wonder how they “earned” the customer service award they boast they have… but I will stop there and allow you to experience for yourself what this company has “done” for me these past few days…which is very little that instills confidence in them as a business…
Insurer: Embrace
By: Sharon Stentz
Pretty easy to follow
Pretty easy to follow. It was easy to enter the second pet.
Insurer: MetLife
By: Cherry Fisher
It didn't give me total monthly cost…
It didn't give me total monthly cost for my 2 dogs; only the new cost of the new dog.
Insurer: MetLife
By: Sandra Walker
Easy to use
Easy interpretation of reimbursement and benefits. Quick turnaround. Easy to upload.
Insurer: Fetch
By: Janet