222,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Denies claims
No reimbursement what so ever; very hard to reach. I sent emails that were requested and received no replies. Always denying my claims.
Insurer: Spot
By: Myra
Okay to updraft info but no person…
Okay to updraft info but no person available to talk me through claims procesd
Insurer: Embrace
By: Winde Godin
Wonderful when my baby passed
My Yorkie passed away and Spot was great They took care of everything and were so compassionate. The claim was paid promptly with no issues.
Insurer: Spot
By: Wilma
Spot Insurance provides such an added relief knowing you have it to help with vet costs! The claim entry process has been easy and flawless!
Spot Pet Insurance has made every thing so easy, from selecting our policy to entering claims, The claim process has been efficient in letting us know when our claim was accepted, in processing and payout % easily deposited into our bank account.
Insurer: Spot
By: Brenda Sylvestre
Great deal for the money
Great deal for the money. I have 6 Siberian Huskies, 3 Pomeranians, and a toy poodle. And I spend a lot of money on them from time to time. And I get reimbursed very quickly.
Insurer: Embrace
By: Millie Chauncey
Embrace makes claims submission and…
Embrace makes claims submission and repayment seamless. Thank you.
Insurer: Embrace
By: Anne Lee
I just want to say Rebecca was great
I just want to say Rebecca was great, has great customer service. Thank you for helping me look for a plan that suits me oh my my baby dog you help her get coverage? Think you’re very much for the time and patience with me. Thank you, Rebecca.
Insurer: Prudent Pet
By: David Valdillez
When I signed up for Embrace…
When I signed up for Embrace approximately 2 years ago, the cost to ensure my dog was $600 a year. Unexpectedly, Embrace has now than doubled the yearly cost and wants me to pay over $1300 a year for the same coverage. I tried to call to talk to someone at Embrace about this, but they were unable to help and only offered to "change my coverage around" which would only reduce the cost by a couple hundred or so and increase my deductible etc. I understand costs can rise, inflation, pet age, etc. However, more than double isn't right. $1373 for one dog with a $700 deductible is wild...why am I paying more for one pets insurance than my own car or health insurance? I want to change providers, however, I'm aware most insurance companies won't cover any illnesses that arose during the coverage period of previous insurer, essentially leaving the insured with little to no options to go elsewhere if they want to stay covered for the same conditions. I think this is pretty unfair to the little guy, scummy, rigged, and not a practice of integrity. Embrace shouldn't feel good about these practices. More than doubling, the cost of insurance isn't acceptable, but they do this knowing once you're locked in you can't really switch to another provider. Also, I've had to fight tooth and nail to have previous claims covered, go through lengthy appeals processes, etc. They take their sweet time and try to deny you when you rightfully submit claims. Embrace likes to respond to these types of complaints without any helpful resolution.... just skip the reply unless you're actually going to help.
Insurer: Embrace
By: Maria March
You get what you pay for
You get what you pay for. These guys aren't the cheapest, but I did my homework and their coverage is very broad. I've made claims and been reimbursed promptly per the policy. They don't mess around with tiny print exclusions. I've insured my two goldens with them for over a year now and am happy for the peace of mind that they pay what they owe and I get what I expected.
Insurer: Spot
By: LISA WITTE
Thank you!!
Thank you!!! God blessed you! Have a wonderful day!!
Insurer: Nationwide
By: Marissa Szmanda