217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy enrollment
Very easy enrollment! No claims submitted yet so we will see how long the process takes! Thank you!
Insurer: Spot
By: Otis
Reimbursement times.. over 2 months and still haven’t gotten my money back.
I have carried this insurance for over a year now. I recently submitted a string of claims for my dog who had surgery for some lumps and bumps. Though I understand reimbursement takes time, I have never experienced the wait times like I did. I would check the status of them frequently and nothing occurred until about 1.5 months later when they needed to know if I was carrying insurance from over 3 years ago. It was a little disheartening because the claims are considered finalizing but I still haven’t been reimbursed… almost 2 months later now.
Insurer: Pets Best
By: Erika Berge
Wouldn’t choose again
Insured Tut as a puppy 5 years ago. When FIGO got a new underwriter it was like starting over with a new company. There was no customer appreciation. There’s never been a claim filed, not one. Cost rose from $218 to $360. Coverage & amounts have been seriously reduced. I was told “rates have increased because he’s older” He’s 5! He’s healthy! Unless he’s dead he will get older! I love my pet’s. Unfortunately I’m not liking figo
Insurer: Figo
By: Tut’s fan
Skeptical at first, but exceeded my expectations!
It took a bit to get connected which had me concerned. When I was connected to a veterinarian, I was super happy with the information provided. She was thorough with her responses and answered every question I had. It was nice that Pumpkin sends texts to let you know when you’ve been connected and the conversation afterwards so that I could go back and reread for any over the counter medications I needed and directions. Very please with the help I got at the price I got it!
Insurer: Pumpkin
By: Cosmo’s mom
Customer service
Customer service has been thee best.
Insurer: Spot
By: Ashley
Never got a card for proof of insurance
Never got a card for proof of insurance
Insurer: ASPCA
By: Brian Gines JR
Having insurance when my puppy ate a…
Having insurance when my puppy ate a squeaky toy was such a relief. Using the app to file the claim was super easy and the timely updates were awesome. Getting Embrace is one of the best decisions I made.
Insurer: Embrace
By: Veronica Gomez
Peace of Mind
It was easy to sign up.
Insurer: Trupanion
By: Esther
I have had the insurance for 5 years and have been very pleased!
I have had the insurance for 5 years and have been very pleased!!!
Insurer: Trupanion
By: Joyce
Exceptional communication on my phone call with Liza.
Exceptional communication on my phone call with Liza. My claim was taking much longer to settle than normal and after talking with her I had my claim settled in a few days. She was pleasant and professional
Insurer: Trupanion
By: Dawn