218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
218,042 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,820 reviews
11,131 reviews
5,465 reviews
55,032 reviews
14,911 reviews
Category with most reviews
This chart shows the distribution of review categories.
Embrace not getting claims processed.
So far very unhappy. They appear to regularly not get the paperwork that is sent to them so they don't process claims. They have an upload portal for documents, that they never check. Hold times on the phone are 30+ minutes. So far it has been a nightmare. I would have expected better from someone USAA was promoting, but I guess competence is hard to come by. I guess I should have done more research and gone with a different company. I will be fixing that mistake.
Insurer: Embrace
By: Alex Aldrete
I have only had one claim
I have only had one claim, but it was paid very quickly.
Insurer: Figo
By: Jay Kasdorf
My only complaint is the length of time…
My only complaint is the length of time it takes to get money for a claim. It says the average time is now 26 days. I’m pleased so far with the reimbursement amounts. So far so good.
Insurer: ASPCA
By: Cindy Meadows
One of the worst companies for…
One of the worst companies for processing claims. I submit my invoices with detailed listing of vaccines provided, date of service, and signature from the veterinarian. I provide detailed Amazon receipts for dental cleaning solution for my pets covered under their wellness plan. Yet, every-time I get the run around that they need to see when the item was shipped from Amazon, or that the receipt for the vaccination does not show a card was processed. How would the vet let me leave without charging me. Secondly the date of service, cost, and vaccine given with the vet signature was provided. A complete waste of time for them to try to not process claims!
Insurer: ManyPets
By: Andrew Lex
Great Experience and Selections of Service
What made my experience great was finding insurance that covered health and dental. Most pet insurances don't cover dental. This option made it very convenient.
Insurer: ASPCA
By: Brenda Johnson
Claims are handled quickly and…
Claims are handled quickly and efficiently. I really appreciate the fast turn-around for receiving payment.
Insurer: Embrace
By: Denage
Very helpful in regards to pulling up…
Very helpful in regards to pulling up Bruno in the system and letting me know how to proceed
Insurer: Embrace
By: Betty Delisle
Expensive service covers nothing
Expensive service that doesn't cover vet visits, surgery or medication prescriptions. They don't give a fvck bout you or your pets. Claims taake 3x longer than estimated and, as I mentioned, 90% get denied. If you love your pets go with a different company. DO NOT PAY THIS COMPANY.
Insurer: ASPCA
By: Marvin Rondares
ALL IS WELL!
Penny helped me with my boys' insurace. There was too many things going on at one time, renewal, correcting breed, and changing deductibles. It was pretty confusing. All is well now! Penny is such an asset to Pet's Best, I hope they realize this!! SHE SAVED A CUSTOMER!!! She took her time, listened, and gave me great feedback! THANK YOU PENNY!!
Insurer: Pets Best
By: Kelly Ford Bergeron
Good policy
Good policy. I just found a different one that fitted my needs better. Customer service was great. Really helped refund me. They're not a bad insurance company. They are good.
Insurer: Pumpkin
By: Elizabeth Petroff