217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fraudulent insurance company!
Fraudulent insurance company!! They refuse to pay any claims. Customer service is worthless. Don't believe the positive reviews, as they are not real reviews. Even when I said I wanted to cancel, they actually refused to cancel my policy because of pending claims that they would not process. Absolute joke. I had to call back and speak to a supervisor, as the other agent also refused to transfer me. Avoid at all costs!!
Insurer: Healthy Paws
By: Chris French
Great Insurance!
Very pleased with the coverage and insurance.
Insurer: Pets Plus Us
By: MIKE
Overall frustrating experience...
Filed a claim based on an estimate from my vet. Got an invoice later that day but found that I could not add docs to the claim. About a week later my account showed the claim completed and reimbursement sent via direct deposit to my bank account. I assumed that ASPCA had contacted vet and verified the actual bill. 5 business days go by nothing in my bank. Call up customer service and rep tells me they do not pay on estimates ..I have to file another claim with the actual invoice. I say " but the computer says the original claim has already been paid.." Maddening!! I have filed another claim ...now I expect to hear that their records show they have already paid that claim.. Even more maddening!! Pet insurance is just not worth it..I have paid way, way, way more in premiums than If i had just paid cash out of pocket to the vet and on top of this is all this opaque bureaucratic nonsense designed to make it difficult to get a legit claim paid. Don't get me started on the customer service wait times!!
Insurer: ASPCA
By: Francis Mulhare
Disappointed
Customer service is off on the wrong "paw". I tried to create an account and was advised my e-mail was not associated with a Spot account.
Insurer: Spot
By: james feeney
very good customer service
very good customer service
Insurer: Trupanion
By: Princess
Very friendly and helpful
Very friendly and helpful
Insurer: Trupanion
By: Scott
Trupanion has always responded quickly & reimbursed quickly as well!
Trupanion has always responded quickly & reimbursed quickly as well!! Always Very Courteous & Efficient!! Thank You Trupanion!!!
Insurer: Trupanion
By: Marcia
Great Customer Service
The representative was very polite , helpful. Answered my questions. Genuinely wanted to help.
Insurer: Trupanion
By: Yvonne
Great Pet Coverage
Sounded like great coverage and fair pricing
Insurer: Trupanion
By: Mary
Claim total below deductible.
Our dog, Tilton, developed an ear infection. The total treatment cost was well under the policy deductible. Even so, Trupanion kept a running total of costs, in the event that the costs eventually exceeded the deductible. Good job, and very pleased.
Insurer: Trupanion
By: Mark