222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love it
A bit more expensive than other plans but honestly really great. It was always so easy to file and everyone I worked with was always nice and willing to help me. The app made it so easy. When my dog passed suddenly recently they were so kind. I will be getting this again when I'm ready to adopt another pet.
Insurer: Embrace
By: Jordan Richardson
Best decision I could have made
So far everything about Spot has been positive. I adopted a young pup and decided to purchase health insurance. Spot had the best overall program of coverage vs cost. It was the best decision I could have made. Unfortunately I have already had to use it. Puppies get into everything!
Insurer: Spot
By: Marta Masslon
Great service
Great service, courteous and knowledgeable.
Insurer: Sonnet
By: Rodney Gore
Customer service is excellent
Customer service via phone is great. The only criticism is you are put on hold for too long
Insurer: Embrace
By: Debbie Osmolovsky-Kachur
I submitted my claims and the service…was excellent and prompt
I submitted my claims and the service was prompt, easy to do and a very fast service!👍🏼
Insurer: Figo
By: Diane
you guys are truly the best!
you guys are truly the best! my most recent claim was processed in literally a day! we couldn't be more grateful!
Insurer: Pets Best
By: Shelly Malleis
I sent in a set of claims 29 days ago.
I sent in a set of claims 29 days ago. 1 of the claims was processed and approved in 14 days. All other claims are still waiting for review. I'm told it takes up to 30 business days to review after receipt of medical history etc. So, by my math, 4 weeks so far and possibly up to another 6 weeks for review of the other claims. I am new to embrace, but I have used other per insurance companies in the past. In comparison, Embrace appears to be either the most thorough pet insurer or they may be understaffed to process claims in a timeline comparable to other pet insurers. My advice to anyone considering Embrace is to accept that time to process claims may be lengthy. I am still waiting for the outcomes of my claims. This review is factual as to my knowledge. I would not be writing this review at this time other than because I received a request to do so from Embrace themselves. I would have preferred to provide a proper review upon completion of processing of the claims submitted. At this point it is not clear what is happening other than the limited information shared to date as noted above saying it could take another 30 business days (that's another 6 weeks following the first 4 weeks and counting). I look forward to the outcome of my submitted claims.
Insurer: Embrace
By: Matt.
Great rates
Great rates, amazing customer service! I really appreciate getting the updated rates and notifications prior to my renewal.
Insurer: Sonnet
By: Christine
Fast complete service. They actually answer the phone & you get a person.
They answer the phones, they have great customer service & support.
Insurer: Figo
By: LC