154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 20, 2025

As always, Trupanion came through for us.

My veterinarian is able to submit my claim directly to Trupanion saving me a lot of time and worry over submitting all the proper paperwork. Trupanion has always come through for us and our pets, doing exactly as they said they would with no debate over coverage. They are simply the best and remove the moral dilemma of choosing our wallets over the proper care for our pets.

Insurer: Trupanion

By: Joseph

Verified October 20, 2025

Simple/Quick

Easy to fill out

Insurer: MetLife

By: Michelle Weaver

Verified October 20, 2025

This company delivers what they stated…

This company delivers what they stated when I signed up. Good coverage and guided me through my first claim with patience and care. This has been the best pet insurance for my two puppies.

Insurer: MetLife

By: customer

Verified October 20, 2025

Love trupanion

Love trupanion. Always helps me with my dogs vet bills with no problems at all

Insurer: Trupanion

By: bobbie

October 20, 2025

Insurance for my new rescue

I purchased insurance for my new rescue dog, Franny. I also purchased the optional wellness option. I took Franny for her wellness checkup and it was so easy to take a picture of the invoice in the app. I was reimbursed the following day. Thankfully, I haven’t needed the illness insurance yet, but I’m so pleased with how easy it was to get reimbursed for wellness!

Insurer: Pets Best

By: Kaci Christina

October 19, 2025

Don't be deceived by the tons of fake…

Don't be deceived by the tons of fake "invited" reviews the company is producing in order to counter the very real and legitimate continuing trend of negative reviews. Healthy Paws has completely gone down the toilet and is utter garbage now. I had them for my previous dog over a decade, until she passed away a few years ago and they were very good. Took care of everything with only minor issues. So, when I got a new dog, I obtained a new policy with them without question. BIG mistake. Should have read the reviews on places like Reddit and here to see what a trash heap they have become. Healthy Paws of old is gone, and the new Healthy Paws is about massive policy increases and endless garbage BS excuses to not pay claims. Refused to pay my 4 digit medical bill for a procedure I approved because I was confident they would pay, but they refused. Communication is horrible, denials are just arbitrary, appeals non existent, phone support is off shored trash where they just read a script, customers regularly document insane premium increases of 100s of % from their starting point. Stay FAR away from this dumpster fire of a company and do not let them cheat and deceive you with their sudden flood of "positive" reviews they purchased with "invited" positive feedback.

Insurer: Healthy Paws

By: Al

Verified October 19, 2025

The process for submitting claim and…

The process for submitting claim and quick reimbursement were by far one of the best experiences I and my wife ever experienced with an insurance company. Thank you so much.

Insurer: MetLife

By: Eric Cheffer

October 19, 2025

Embrace insurance is very deceiving on…

Embrace insurance is very deceiving on how they do their claims. They nit pick all the fees picking only the low fees like a cone for an emergency visit but not the actually emergency exam and medicine. I feel this is a rip off for all customers. Also the claims adjusters are not good trying to have customer do their job and me having to spoon feed them on how to communicate and read their own email. Do not recommend this company for anyone.

Insurer: Embrace

By: JD

October 19, 2025

Nadine V was exceptional customer service.

Nadine V. Displayed excellent customer service skills; she was able to help with all my concerns. Nadine V. Made the process of adding an additional pet to my plan easy.

Insurer: Fetch

By: Shermaine Brown

Verified October 19, 2025

Trupanion replied promptly and fairly…

Trupanion replied promptly and fairly to my claim; reimbursement was immediate. I only wish that Human beings' health insurance was as easy and responsive to deal with!

Insurer: Trupanion

By: Myra

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