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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot Pet Insurance is a blessing
Spot Pet Insurance is amazing for fast claims processing and payments. We are going through an extremely stressful time as our three year old Corgi has been diagnosed with lymphoma. Not having to worry about paying the bills from the Veterinarian makes having pet insurance a blessing.
Insurer: Spot
By: Lynn Nolan
Was easy to sign up and less expensive…
Was easy to sign up and less expensive than other pet insurers. Have not used it yet, so can't say how fast they reimburse.
Insurer: ASPCA
By: Rochelle Richard
Worst experience and unprofessional…
Jan 11, 2024 update. Issue escalated to someone higher that also has taken over 5 days to reach out. What's the point? Just validating my review even further, sadly. UpdateJan 2, 2024 Update. Sent contact as their reply requested and 6 day's later... Nothing! Just a corporate ploy to make review reader's think they care and want to resolve an issue. It's the trap I thought it would be. This review has been validated--> Worst experience and unprofessional staff ever experienced. 4 days to recieve 1st call after reporting. Adjuster declares findings with only other parties info, asks nothing of me like dashcam footage (which I have) or any other information about how the other driver was operating their vehicle. My son (the driver) was not officially charged and only verbally cautioned to be aware of other driver's lack of legal knowledge on how to operate a vehicle (although somehow passed their driver's test). Stuck with the towing and now storage fees because of their overly delayed response time and lack of communication. Not worth the tiny savings!! Beware this company and choose anyone else but. I know we all think of insurance as a scam when we need them after paying their over inflated premiums every month, but this experience takes the cake!
Insurer: Sonnet
By: Steven Schleret
Spot Pet insurance is doing pretty well…except
Spot Pet insurance is doing pretty well once you get started with them. I will complain though I never got my policy in the mail. I called and asked for one to be sent out to me and they said NO!!!!!!
Insurer: Spot
By: Karen Orr
What? No coverage for nutritional consults to address life-threatening disease?
That you don’t cover nutrition as an essential part of a dog’s health when considered in the context of alleviating life-threatening illness is appalling. My 12-year old female terrier mix has IBD, a life-threatening, incurable condition that must be carefully controlled through dietary modifications. My veterinarian/nutritionist herself has had many an argument with insurance companies over the failure of coverage for such procedures.
Insurer: Pets Best
By: Susan
Super easy claim process and no…
Super easy claim process and no disputes about coverage. Gave me much relief during an unexpected and expensive pet injury.
Insurer: Embrace
By: Michelle Hamilton
Great plan
Claim was very quick turn around. Not ever a problem.
Insurer: Pets Best
By: Sharon Claus
My 7 year old cat was diagnosed osed with…
My 7 year old cat was diagnosed with invasive jaw cancer and was humanely euthanized. These events were devastating for me. My experience with filing claims for vet care and cremation online with Spot was very easy and I was reimbursed quickly.
Insurer: Spot
By: Mary Ellen Martens
Excellent service
Excellent service. Just recommended their service to a family member who just got a puppy.
Insurer: Pets Best
By: PEG G