225,227+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,227 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Prompt service and ease of…
Prompt service and ease of reimbursement with direct deposit.
Insurer: Spot
By: Rob V
So far VERY GOOD!
In our short time using spot we've really enjoyed using SPOT. Quick turn around on refunds and an overall great sense of security having them watching our dog.
Insurer: Spot
By: Mario Frias
Ms T Smith
Ms. Smith was so friendly and offered to help in any way she could. We got my problem fixed and Im so thankful that she was so nice.
Insurer: Fetch
By: Susan Grames
Great service with a kind voice and…
Great service with a kind voice and great communication skills and follow through.
Insurer: Fetch
By: Diana Frederick
Convenient online procedure with…
Convenient online procedure with knowledgeable staff as a safety net.
Insurer: Sonnet
By: Robert Boers
Unhappy with Customer Service
I was dissatisfied with the customer service provided by Mathew at approximately 1:35EST on 1/2/23. I asked him why my claim was ineligible for reimbursement and he said because in April 2023 Lulu was treated for a cough and this was prior to her coverage which began in August, 2023. I pointed out that in July of 23 her diagnosis was for a respiratory infection and that now we have identified an enlarged heart as a separate issue. At 1 point Mathew said to me that I needed to get my times straight. The call ended with Mathew professing to take the matter back for research and calling me back. I found his tone and demeanor at the end of the call unprofessional.
Insurer: Spot
By: Christine
The explanations are really vague
The explanations are really vague. As far as how you apply for the process, it constantly kicks me back to the main page and since there's an error if I try to apply information to my pet's profile. P there's not really a description of exact services offered that I have been able to find. It just seems very muddied. I was just testing this out because it is the first time my workplace is offered it.
Insurer: ASPCA
By: Peter Stewart
thank you
thank you, easy to maneuver through the site
Insurer: Spot
By: Anneka PremDas