208,806+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,806 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

2 reviews

5.0
Embrace

19,717 reviews

4.9
Healthy Paws

10,988 reviews

4.9
Fetch

5,238 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 12, 2026

The process has been easy and payment…

The process has been easy and payment has been quick.

Insurer: MetLife

By: customer

Verified January 12, 2026

This time the process was quick easy…

This time the process was quick easy and fair!

Insurer: MetLife

By: customer

January 12, 2026

Fetch forced me to renew my policy, even though I attempted to cancel before renewal (Read Fetch's reviews on the BBB: 1.13 stars)

If you're thinking of using Fetch Pet Insurance, don't. I've been with Fetch for nearly two years and recently decided to cancel my policy, which was set to renew on Sunday, 1/11/26. I attempted to cancel on Saturday, 1/10/26, the day before my card was to be charged. But because Fetch doesn't have their phone lines open on weekends, I was forced to use their chat to try to cancel my policy. After being told several times by a chatbot that I needed to call in to cancel my policy, I finally found a way to connect with a human. As expected, the human told me I couldn't cancel my policy via chat and that I needed to call in to do so. I then emailed the support team to attempt to cancel and was told the same thing: I needed to call in to cancel my policy. I was then charged $93.82 the next day. Annoying, but I figured that because I had created a paper trail of wanting to cancel BEFORE my renewal date that I could just call in on Monday, speak to a human, explain my situation, and get Sunday's charges reversed. I was wrong. After over 20 minutes on the phone with "support," I was told that Fetch was unwilling to reverse my charges and retroactively cancel my policy because their terms of service state that all cancellations must take place over the phone (even though I had attempted several times the day before my renewal date to cancel my policy). If Fetch is going to force people to cancel over the phone, they need to be available by phone 7 days a week. Yes, I understand that I was bound to the ToS I agreed to when signing on with Fetch, but I figured the company would be willing to work with me since I'd requested cancellation before my renewal date. I was wrong. Fetch is a predatory company that enacts predatory practices. If you're reading this, know that Fetch's main goal is to extract every single dollar from you that it can. They intentionally make it impossible to cancel policies on weekends, and are unwilling to retroactively cancel policies and refund customers even if they'd submitted a request before their renewal date. My advice after two years with Fetch is simple: Go find another pet insurance company. I'm going with Progressive.

Insurer: Fetch

By: Noel

Verified January 12, 2026

Reliable Insurance Coverage

I have had this insurance since my dog was a baby and only recently had to file claims. So far, all of the claims have processed easily and as expected with no problems.

Insurer: Trupanion

By: Angela

January 12, 2026

Quiet Price Increase

My policy has increased 40%. I noticed on my card statement and was shocked because I never received an email. It was not until I checked my healthy paws account that I noticed the notification. I do not recommend this company. I thought my 40% increase was bad, I’m seeing others who have had an increase upwards of 100%. Also, some of the most recent positive reviews seem off….

Insurer: Healthy Paws

By: Proper Tragic

Verified January 12, 2026

It is talking to the people who are…

It is talking to the people who are passionate and willing and understanding about what you are talking about and understanding a they are helping you with step by step a they are always friendly. Highly would recommend them without a doubt. Best choice I have ever made!!!

Insurer: Trupanion

By: Karen

Verified January 12, 2026

Awesome app

Awesome app with easy claim submission process, fast turnaround time, and great service!

Insurer: MetLife

By: customer

Verified January 12, 2026

Fast and easy to make a claim!

I have had Trupanion for both my dogs since they were puppies but have never needed to make a claim. I just submitted my first claim and was impressed with how easy it was to submit and how quickly I received a reimbursement check. My dogs are so important to me and I am so glad to have Trupanion and know that finances won't prevent me from getting them the care that they need.

Insurer: Trupanion

By: Emily

January 12, 2026

This insurance and thier customer…

This insurance and thier customer service are horrible. I'm stuck with them unfortunately. They get you by the balls and don't give a shit. This has been 5 years of misery dealing with this company.

Insurer: Trupanion

By: Ed Miranda

Verified January 12, 2026

Fast and happy

Fast and happy

Insurer: MetLife

By: Jennifer Sykes

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