217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Dealing with Embrace has been the worst insurance experience ever. Even after providing all the information to obtain pet's records, they sent several emails saying they were unable to get records. After tests were ran to ensure my new kitten's health and no disease was found, they excluded major coverage. Since the policy was not meant to cover routine care, excluding major illness made the policy useless for my pet so I requested the policy be cancelled and a refund for the policy. They refused to refund any portion of the premium. I called several times but was not allowed to speak with anyone making coverage decisions or anyone in charge of the decision. I was told someone would review my request and then I received emails disallowing coverage. I would not recommend Embrace for any pet owner.
Insurer: Embrace
By: Sev Staz
I love that everything is online
I love that everything is online. I love that there is an app so I can access my policy anytime.
Insurer: Sonnet
By: Bee
Competitive pricing and seemless…
Competitive pricing and seemless process.
Insurer: Sonnet
By: Nelson
Easy sign on and cheap quotes.
Easy sign on and cheap quotes.
Insurer: Sonnet
By: Eghosa
Highly recommended if you have a pet
The time. they took to research different plans and options for the best care of my pet
Insurer: Prudent Pet
By: Margie Ingram
End of life
I've had Embrace as a provider for my dog Buddy for almost his entire life of over 14 years. They have always been very responsive, provided great coverage, and are a good value for the money. Sadly, this was my last claim for Buddy as he just passed. My next dog will definitely be covered by Embrace!
Insurer: Embrace
By: Kevin
Kayla IS TRULY AMAZING!
Kayla IS TRULY AMAZING!! She is very customer service & resolution oriented, extremely helpful, very caring, super engaging and just all around "GREAT"!!! She went out of her way to resolve an issue for me that prevented me from accessing the Fetch website thru my pc. Not having access to my pet insurance website was obviously really problematic. I was told that it could take up to 48 hrs for a resolution but Kayla got back to me in 90 mins with a list of potential solutions we needed to try in order to correct the issue. The second recommended solution WORKED and I am back up and running and able to see my policies and submit my claims!!! Kayla deserves a ton of recognition for being such a great asset to Fetch customers!!!
Insurer: Fetch
By: Scott Baker
I wanted to insure my house which was…
I wanted to insure my house which was being built and finished up to 95% but they refused to insure it, without doing any effort to understand the status
Insurer: Sonnet
By: NewHomeOwner
Very good sending paper work was easy…
Very good sending paper work was easy and getting my money from my dogs shots was quick and easy
Insurer: Pumpkin
By: Samantha Lynn Villa
I was very upset over my pet Grant who…
I was very upset over my pet Grant who suddenly came down with IVDD which paralyzed his hind legs. I rushed him to the best Vet I could find and they performed emergency back surgery. The surgery was 95% successful. When I submitted my claim to Embrace I was so surprised how easy the claim process was, I was reimbursed within 3 business days. Our Embrace family cared about us both so much and I share my experience with everyone I meet, I forward the link constantly to my friends and family. I highly recommend Embrace Pet Insurance there payments are very affordable.
Insurer: Embrace
By: Diane Cooper