208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was easy submitting my claim and the…
It was easy submitting my claim and the payment was made Ina reasonable time.
Insurer: MetLife
By: Tracie Montgomery
I cancelled my Fetch policy in January
I cancelled my Fetch policy in January. This was confirmed by email. On March 6 I was charged $160 for an insurance payment. I emailed the company and received no response. I tried calling, and despite stating they were open, when I got through all the menu options, I received a closed message. I tried live chat as well, but was only able to connect with their “interactive AI.” There is nothing interactive here. You have a list of reasons you can select for why you’re reaching out. You get a canned response for each one, and your only past that is to say “I’m all set” or “go back.” There was no option to connect with a live agent, despite the website claiming that agents were available during that time. I’ll try again during the week, but this is a major expensive that has thrown my budget off, and at best I’ll be waiting an indeterminate time for a refund.
Insurer: Fetch Canada
By: NordVPN Customer
I called the toll-free number and a representative answered all my questions was very thorough and what was the best price I found so I signed up my two dogs
When I called the customer service rep, she was able to answer all my questions and offered me a great rate compared to the other pet insurance companies so I signed up both of my dogs.
Insurer: Prudent Pet
By: Matthew Achenbach
Quotes Keep Changing!
Every time I did a quote for my 1 yr old mixed breed male dog, I got a different quote. I requested 90%, $250 deductible, unlimited annual & I wanted exam fees as an 'add-on'. 1st quote was $45.13 + $8.25 2nd quote was $38.72 + $7.?? Before I submitted the credit card for payment, Prudent Pet's system summarized what I was requesting: 90%, $250, unlimited, start date for accident, illnesses, knee & ligament. However, it didn't indicate that exams were included even though I suspected as much because of the price. It wasn't until I actually processed the payment that it showed that exams were covered. The price was good, customer service reviews were good & coverage was good.
Insurer: Prudent Pet
By: C. Christensen
Gourdy & Hazels pet ins
Hope it’s good pet insurance. First time buyer.
Insurer: MetLife
By: Linda Heath
My pet ACL repair surgery
Overall experience with Fetch pet insurance, was pretty easy. Representatives walked me through what was going to take place, and explained the amount of money that was going to be refunded back to me to cover my dog’s surgery.
Insurer: Fetch
By: Ron Swanson
EMBRACE IS ABSOLUTELY EXCEPTIONAL
I’ve had Embrace for almost 8 years and I can’t begin to find the words to describe how much I appreciate them! There have been some issues with my GSP (Cooper) over the years with allergies, a couple surgeries and some fairly expensive Vet visits. In all of the years and claims (and there have been many), Embrace has always been there for Cooper and I! They’ve always gone “above and beyond”! The turn around on the pay time frame is exceptional. I put two claims in on 3/6/2026 and received emails on 3/7/2026 stating they were approved. With all of my animals, I’ve never had pet insurance, but since I was retired when I got Cooper, it seemed like a good idea to have some coverage on him. Little did I know or even begin to imagine how fortunate I have been with Embrace. It’s my mission to tell everyone that will listen about Embrace Pet Insurance and have received many thanks from my “pet owner” friends for recommending Embrace!
Insurer: Embrace
By: Ruth Nelson
Claims processing
Claims processed and paid in very timely manner.
Insurer: Pumpkin
By: Pauline
This was easy to understand and set upYou never know!
This was easy to understand and set up. You never know when it could be needed. My co-worker didn't have it and just told me what it cost to get her dog surgery. Yikes! MetLife is the way to go.
Insurer: MetLife
By: Julia Pennell
Customer service very helpful and…
Customer service very helpful and courteous.
Insurer: MetLife
By: Carol