222,048+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,048 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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He was helpful and explained everything…
He was helpful and explained everything in great detail
Insurer: Sonnet
By: Christina Koehli
Claim
I have been shopping around and had a quote for one of my pets. He just turned 16 y/o and it’s only this insurance that took my baby at a reasonable premium, which includes the preventive car. Spot has a very good review and Im glad that I have chosen this insurance. I will enroll my other 2 pets in the next few days. Response on my claim is quick too.
Insurer: Spot
By: Rowena Cruz
this our first time using any pet…
this our first time using any pet insurance. We are on the first step. I have uploaded the vets invoice and followed the promps. So far it been a good experience.
Insurer: Embrace
By: Robert Ausmus
$300 for Nothing
Spent $300 just for your staff to tell me you can’t help with my Veterinarian visits, medications, nothing. Completely worthless.
Insurer: ASPCA
By: Joe Goeku
Don't purchase an embrace policy
1 star because I don't think zero stars was available. Since my dog had a procedure I've been submitting invoices, write ups and everything else requested. And then they ask for more. I'd be happier if they would just say they aren't going to pay the claim rather than string me along.
Insurer: Embrace
By: Justin Minor
TOO EASY!
I can't explain how easy this process is. Literally drag and drop from one email to another...and it's DONE!
Insurer: Embrace
By: John Roman
First time I have been unhappy with my…
First time I have been unhappy with my insurance policy from Spot. I have 2 pets on Spot and been super happy. This claim not only took 30 days to process, I felt like they were doing everything they could to find a reason not to cover it.
Insurer: Spot
By: Leigh Anne Messer
GO ELSEWHERE - falsely labeling issues as pre existing
There’s so many insurance companies - GO elsewhere. I made the mistake of choosing Spot insurance. My first mistake was my dad who has been a veterinarian for 30+ years had never heard of it. He then gave me a list of other reputable companies to trust. Unfortunately I chose to go with Spot as they had sponsored ads and a low premium. I also made the mistake of thinking I probably would not need it. I signed up and after the waiting period I ended up having to take out kitten to the emergency room as her body had an allergic reaction and become entirely inflamed and covered in open wounds. I was referred to a specialist in which we are still in the process of diagnosing the exact concern. Spot immediately declined all claims stating this is pre existing as prior to the full body reaction her spay incision had become infected and they are saying because of that they will not cover her claims for any of her issues. I am currently in the appeal process and will update this review as we get more answers from spot, however, as of now I am extremely dissatisfied and would warn anyone of signing up with them.
Insurer: Spot
By: Grace logan