217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion provides EXCEPTIONAL payment and service
I have covered Tucker with Trupanion since he was less than six months old. This has been a true partnership with Trupanion always providing exceptional service - great electronic claim processing, fantastic information on the status of my claim, excellent payment, and thorough information on what payment was made and denied. I provide complete information on the claim to expedite processing. Based on my policy, there has always been excellent justification for all their decisions. As an example of their service, Tucker was seen at APEX Animal Hospital yesterday morning, and I submitted the electronic claim late last night. Early this morning, I received an email from Trupanion that my claim had been approved, providing an easily understandable Explanation of Benefits and notification that my payment was deposited. Wow! One cannot get better service! While I always received prompt service from Trupanion, this is a new record. Trupanion doesn't always process claims this quickly, but they are always very prompt. I am exceedingly happy with Trupanion's payment plan options, customer-friendly service, prompt and understandable payment, and overall demeanor. I would highly recommend Trupanion.
Save your money
This company is a total rip off. They paid less than 15% of my vet bill for a sick visit. Save your money. Cheaper to pay your vet bill out of pocket.
Insurer: Trupanion
By: Shep
Healthy Paws is the absolute BEST pet…
Healthy Paws is the absolute BEST pet insurance hands down. My entire family uses them for their pets. They are easy to use and lightning quick with claims. Healthy Paws gives you peace of mind when emergencies come up with you pet. They are so far ahead of 5 stars that they should have a separate scale to measure them by. HIGHLY recommend them to anyone with a pet. Do not get caught in a position where finances determine the fate of your pet. This is as important as any other insurance you carry.
Insurer: Healthy Paws
By: Chris
Better no insurance than to go with PETS PLUS US
Sounds great, but when you really need them, they find some exclusionary clause, and then you're left with the vet bills anyways; plus the frustration and disappointment of your having gotten involved with PPU in the first place!. If you really want or need pet insurance, I strongly suggest you look elsewhere. And if you're a Costco member, done't be fooled into thinking you're getting a good deal through Costco, in fact you can usually find better pricing through other channels. Surprised Costco associates its brand with this provider.
Insurer: Pets Plus Us
By: Kelly
Great insurance
We’ve had MetLife for my dog since we adopted him. It’s a great insurance company. Unfortunately we’ve had to use it a few times; and man, am I thankful we have it. Submitting a claim is quick and easy. Customer service is great. Receiving reimbursement is quick. 10 out of 10 recommend.
Insurer: MetLife
By: Jessica
One of the worst companies I've ever…
One of the worst companies I've ever dealt with, submitted a bill for $250, they paid $62.50. It took forever to get paid, and then while paying for 90% coverage, I got back $62.50. Well they aren't getting another penny out of me. F$$k off Aspca
Insurer: ASPCA
By: Stephen Coats
Excellent customer service and good coverage
We've had AKC Pet Insurance for three years since we got our dog, Baxter, in 2020. We've not had to use it until this year when we had two fairly expensive incidents (including one emergency room visit and another that required extensive testing for a fever of unknown origin) The claim process was mostly pretty smooth after an initial stumble. They requested medical records from my vet, but somehow that communication didn't reach my vet. I called Customer Service and the rep (so sorry I can't remember her name--she was amazing) said "I'll take care of it and call you back." I was dubious--what customer service rep does that?? Well, she did (take care of it AND call me back) and the claim went through without a problem. Subsequent claims likewise went through without a hitch. I was a little surprised that they did not reimburse for exams, but this is apparently common practice in pet insurance and you have to pay for additional coverage for exams to be covered. I've seen some complaints about what the insurance failed to cover, but if you do some comparison shopping, you'll see that most pet insurance does not cover wellness/preventative care, spay/neuter or exams, unless you pay extra. The basic coverage is really intended for catastrophic illness/accidents or expensive diagnostic procedures. And for us, it worked very well. I would recommend AKC Pet Insurance and give 5 stars to their customer service.
Insurer: AKC
By: Susan Myers-Shirk
Easy signup process
Easy signup process
Insurer: Prudent Pet
By: Kenneth Tucker
Website was so easy to use!
Website was so easy to use!
Insurer: Prudent Pet
By: Ann Berkley