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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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New to pet insurance
I have never had pet insurance before. I just submitted my first claim. I love how easy the process is!! I also love that I can have my cat's records at my finger tips! Thats pretty amazing and helpful. You never know what can arise with your pets. If an emergency occurs and an emergency vet visit is required you have those records if you need them. That is why I feel Fetch is a deserving of 5 stars!!
Insurer: Fetch
By: customer
New to pet insurance
I have never had pet insurance before. I just submitted my first claim. I love how easy the process is!! I also love that I can have my cat's records at my finger tips! Thats pretty amazing and helpful. You never know what can arise with your pets. If an emergency occurs and an emergency vet visit is required you have those records if you need them. That is why I feel Fetch is a deserving of 5 stars!!
Insurer: Fetch
By: customer
New to pet insurance
I have never had pet insurance before. I just submitted my first claim. I love how easy the process is!! I also love that I can have my cat's records at my finger tips! Thats pretty amazing and helpful. You never know what can arise with your pets. If an emergency occurs and an emergency vet visit is required you have those records if you need them. That is why I feel Fetch is a deserving of 5 stars!!
Insurer: Fetch
By: customer
New to pet insurance
I have never had pet insurance before. I just submitted my first claim. I love how easy the process is!! I also love that I can have my cat's records at my finger tips! Thats pretty amazing and helpful. You never know what can arise with your pets. If an emergency occurs and an emergency vet visit is required you have those records if you need them. That is why I feel Fetch is a deserving of 5 stars!!
Insurer: Fetch
By: customer
Claims Process is Lengthy and Unreasonable
My cat had an ultrasound of her heart. Due to her coughing being a pre-existing condition, they wouldn’t cover the costs. However, the ultrasound on her heart was due to her breed, not her cough. The claims process took months. After claim was denied, I canceled policy. I was tired of paying premium cost and being taken around in loops. Not to mention, they excluded dental exams due to claiming that my cat had preexisting dental disease. My cat does not have dental disease. She has a typical amount of plaque. This pet insurance was a scam.
Insurer: Embrace
By: Shelby McRae
So glad we have Spot!!
I put an accident policy on our Great Dane puppy hoping we would never have to use it. Well we did. Spot has been amazing and just having this policy has helped mentally and financially in making sure our puppy had the best care. It is simple to file a claim in the app and they process claims super fast. Like in a week! I have worked in the “people” insurance industry for over 20 years and am very impressed with how everything has been handled. I highly recommend Spot!!!
Insurer: Spot
By: Becky Beard
Reimbursement
Quick and easy to submit expenses for reimbursement.
Insurer: Spot
By: Anonymous
The app is hard to use
The app is hard to use. It won’t let me go back to an original point. Frustrating!
Insurer: Spot
By: Lorraine Lawson
Submitting a claim is the easiest thing…
Submitting a claim is the easiest thing to do. It is fast and clear as to what you need.
Insurer: Embrace
By: Craig Johnson