217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pre-existing scam - now resolved
Feeling completely scammed by Fetch right now. Our puppy had giardia when we adopted her from a rescue - before we had insurance. We got her treated and lab work confirmed it was resolved. Last week she was vomiting and the vet suspected an obstruction. Ordered x-rays which I felt confident approving because I thought I had insurance. Fetch just denied my claim because our dog had vomited in the last year. The two incidents having nothing to do with each other. I wish I was kidding. Vomiting in dogs happens all the time for so many possible reasons and is not a "condition". I'm going to find a better company who knows the actual definition of pre-existing condition. Updated: this is now resolved thanks to advocacy from my vet. If you're denied by Fetch, I recommend asking your vet to help. Not a great experience, but I did get reimbursed.
Insurer: Fetch Canada
By: Ben
Allison was amazing!
Allison was amazing in helping me select the best pet insurance plan for my baby. She was patient with my gazillion questions, super friendly, and I felt I was working with a friend vs a "salesperson". Highly recommend Allison if you are exploring pet insurance options!!! Also, this pet insurance seems very comprehensive and well worth it!
Insurer: AKC
By: Stephanie
overall friendliness and the …
overall friendliness and the knowledgability of your employees
Insurer: Pumpkin
By: Kenneth Derlatka
Great staff
The staff are very helpful and knowledgeable with my questions whenever I call.
Insurer: Nationwide
By: RC
Staff was extremely responsive and…
Staff was extremely responsive and provided great guidance so that I purchased a policy that made sense for my pet. Thank you.
Insurer: Prudent Pet
By: Christina Braun
My experience with Embrace has been terrific!
My experience with Embrace has been great. Website to submit claims is easy to use and claims were paid within a week or two and deposited directly into my account. It’s my first experience with pet insurance and so far I’m extremely happy with my choice!
Insurer: Embrace
By: Tanya Meacham
They would not facilitate a one time…
They would not facilitate a one time payment online, despite advertising being able to pay online. I literally begged them today to charge my card, and they refused. It is a timed system, and they will not facilitate anything outside of the timed system. This will mean I will be charged extra fees for paying late, despite having no way to give them money outside of the auto charge.
Insurer: Sonnet
By: Ro Glab
After a CLAIM
I will share my experience if or when I have a CLAIM.
Insurer: ManyPets
By: Sagesse Enterprises
Once accustomed you won't want another
It takes a while or a few tries to get use to the format and submit but once you have it , well it couldn't be easier. The response time with your approved re-imbursement is also quick.
Insurer: Embrace
By: Frank Orbin