154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,316 reviews

4.9
Healthy Paws

10,759 reviews

4.9
Fetch

27,438 reviews

4.9
Pets Best

14,143 reviews

4.9
Trupanion

62,975 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 18, 2025

Wonderful

The coverage is amazing one of our friends have it.

Insurer: MetLife

By: Christopher Lamb

October 18, 2025

I cancelled- Fetch still requesting medical records directly from vet

I never had a claim. I found some language in the contract that I didn't like. I cancelled within a couple of weeks. Got my refund. I was perfectly happy. Now, a month later, I am getting emails from Fetch saying they are getting records from my vet. Why are they getting records about a dog that they don't even cover? I will be watching my accounts closely- they better not try to keep billing me.

Insurer: Fetch

By: JHenry

Verified October 18, 2025

Getting connected to customer service…

Getting connected to customer service is quick and easy. Being able to call and actually have a vocal communication with someone instead of a bot or messengingbthat take days to respond to. Everyone is nice and are great answering any questions or concerns you may have. And how fast it takes to get pre approval for your pets surgery and the amount of coverage they offer at a reasonable price. Thank you everyone at trupanion

Insurer: Trupanion

By: Cooper

October 18, 2025

Embrace Pet Insurance is the real deal

Embrace Pet Insurance is the real deal. My dog had to have emergency surgery for bladder stone removal after being diagnosed with a urinary tract infection. I received an invoice from the vet for the initial visit and another invoice for the surgery. I submitted the invoices on Embrace's website and 2 business days later they issued 2 checks and dropped them into the mail. I couldn't be happier with this company. : )

Insurer: Embrace

By: Tracey M

Verified October 18, 2025

Thank you for asking about Buddy

Thank you for asking about Buddy. We had a very positive experience at UCDavis Oncology Clinic. Initially we went to get a second opinion, and a series of tests were done and sadly, resulted in finding a small mass on his heart. We will be returning for another visit at the end of the month and Buddy will be seen by a veterinary cardiologist. Our hope is that there is a treatment for him. We are very grateful that we have Healthy Paws. We do not have to worry about taking Buddy for the best veterinary care. Additionally, the claim for the visit and tests were quickly processed, which is greatly appreciated. We had several of our fur kids covered by Healthy Paws and we highly recommend your company for the coverage and care you provide. Again, thank you Healthy Paws and for your support, it is truly appreciated. Karen Hanami and Buddy

Insurer: Healthy Paws

By: Karen Hanami

Verified October 18, 2025

I bought a policy the day I adopted my…

I bought a policy the day I adopted my pup back in 2019. Since he has had a couple of major medical issues. Healthy Paws has been great about paying claims. I typically have a refund in my account 1-2 days after submitting a claim.

Insurer: Healthy Paws

By: Paula Stabb

Verified October 18, 2025

Always helpful and friendly

Always helpful and friendly . Quick turn around times for claims

Insurer: MetLife

By: customer

Verified October 18, 2025

Easy peasey to file a claim

Easy peasey to file a claim. Fast reply & payment

Insurer: MetLife

By: Sharon Hall

Verified October 18, 2025

Easy to Submit Claims and Quick Turn Around Times

Metlife has been great, the app is so easy to submit claims and payments arrive usually in less than 10 days! Any time Ive called customer service they are friendly and helpful with calls taking less than 5 minutes.

Insurer: MetLife

By: B Coon

Verified October 18, 2025

Great company always process claims…

Great company always process claims that qualified in a timely manner

Insurer: MetLife

By: Sharon Valentine

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