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3 claims
I have submitted 3 claims, two of which were processed incorrectly. In both instances the customer representative I spoke with were wonderfully sympathetic to my needs and worked tirelessly to assist in correcting the issues.
Insurer: MetLife
By: ANDREA PAQUETTE
Thumbs up Pets Best Insurance
I purchased Pets Best Health Insurance for my golden retriever when she was young. I would recommend insurance early in the dog's life before any preexisting conditions are identified. It was discovered that my dog has hip dysplasia. Pets Best has covered every claim that I've submitted, as described in my policy. Occasionally, there is a hoop to jump through with vet notes, but that should be expected to some degree. It does take a couple of weeks for a claim to process, which could improve, but overall, I would highly recommend Pets Best.
Insurer: Pets Best
By: Screamer
Answer on my claim came back very…
Answer on my claim came back very quickly.
Insurer: Trupanion
By: Monty Pollard
I spoke with Mia on the phone and she…
I spoke with Mia on the phone and she literally held my hand through the process of reinburstment .
Insurer: Spot
By: Victor
We have been extremely happy with Spot
We have been extremely happy with Spot. We’ve never had pet insurance on our animals before. When we got our youngest dog the vet tech encouraged us to look into getting insurance on him. I’m so thankful that she did. Our pup has severe allergies. These visits have been a lot financially, but Spot has made the process of filing claims easy. Just upload the receipt of the visit along with the notes. We usually have the reimbursement within 48hrs.
Insurer: Spot
By: Christina Howlett
Easy to file charges
Easy to file charges. Customer notified of progress.
Insurer: MetLife
By: CAROL RITTER
Easy does it!
Ease of convenience submitting claim and processing timely
Insurer: Spot
By: Lynn Carlisi
Making a claim for emergency care…
Making a claim for emergency care treatment was easy. A response came quickly and reimbursement followed in a few days
Insurer: Spot
By: Thomas Nolan
Great experience
Great experience, very easy process and quick resolution.
Insurer: Spot
By: Kevin Cardenas
I appreciate the prompt review and…
I appreciate the prompt review and reimbursement.
Insurer: Pumpkin
By: Sherry