224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pumpkin truly cares about not only the…
Pumpkin truly cares about not only the pets but also the owners. When my cat was going into surgery I had the best conversation with a rep. When my kitty didn't make it out and I had to call back to cancel her insurance the rep. Was extremely helpful and understanding. I was balling my eyes out crying but the rep. Still took the time to comfort me and make me feel better . They even sent me a candle and a note offering their condolences and I didn't even have then for very long, less than a week but they still showed empathy towards me.10/10 will be recommending Pumpkin to anyone I know with a pet and will be using Pumpkin if I ever decide to get another animal ♥
Insurer: Pumpkin
By: Happy customer💙
Loyal customer
Extremely helpful and went above and beyond to find a solution to my questions every time. I’m a satisfied customer and highly recommend!
Insurer: Sonnet
By: L A Alook
They don’t pay back on a timely…
They don’t pay back on a timely manner.. it takes more than 15 days.. they ask for more medical records to prolong the payment status.. they also over charge me my monthly payment. I always send you medical soap within the first 2 days and I still wait. You also overcharge me for 3 months and still waiting for a credit.
Insurer: Fetch
By: Wanda Caiafa
Highly Recommend!
The coverage, customer service, and claim submitting process are excellent. We've had to submit several claims for our golden retriever's back/spinal issues and the claims process was the least stressful part of our dog's road to recovery. I highly recommend PetsBest to anyone!
Insurer: Pets Best
By: Kelly Kelley
One special customer service representative
I spoke with Jocelyn. My customer service rep for Sonnet and I highly regret her for doing what is asked of her without any hesitation she is so very kind and pleasant. Her mannerism is unspoken. She is one special lady.
Insurer: Sonnet
By: Mike horvath
Good job of providing a status update
Although the review process took a bit longer than my usual experience, what I did like is that Fetch continued to keep me updated by email or text to let me know the review is still in progress. I never needed to follow up with them.
Insurer: Fetch Canada
By: A A
Ease of use
Easy to use portal to process claims and auto payment claims was also easy to set up.
Insurer: Embrace
By: Sun Culpepper
We had an excellent experience with…
We had an excellent experience with Trupanion. Having insurance helped us provide our cat Moon with the best treatment available.
Insurer: Trupanion
By: Jackie
They are refusing to pay a claim for a…
They are refusing to pay a claim for a medication that is part of an ongoing condition. They are saying it is a new claim so subject to a new deductible. I can't reach anyone to talk to. The phone number says "go to the website. Goodbye." and hangs up
Insurer: Fetch
By: Lisa K