208,806+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,806 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

2 reviews

5.0
Embrace

19,717 reviews

4.9
Healthy Paws

10,988 reviews

4.9
Fetch

5,238 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 13, 2026

Convenient online system.

Fast processing and easy claims procedure!

Insurer: Trupanion

By: Kay

Verified January 13, 2026

They made the process simple and easy

They made the process simple and easy. I was with nationwide pet insurance sometime ago, and I had it for years. Then found out they basically were going out of business so I had to switch. I was so happy to find out that they're back up and running again.

Insurer: Nationwide

By: customer

January 13, 2026

Incompetent & Terrible Company

What a completely incompetent & terrible company. I will be filing a complaint with the insurance commissioner in my state. Their website is non-functional for submitting claims - keep getting error messages when trying to update a claim. Request for updating a claim is unclear and I believe fraudulent for not processing the claim in the first place Chat has been disabled because of high volume - gee wonder why that is!? Save your time and go with Healthy Paws - they are total professionals unlike these clowns

Insurer: Pets Best

By: Stacey

Useful
Verified January 13, 2026

Coverage - Read what it covers!

I thought when I purchased this policy that it would cover more than what it does. My bad.

Insurer: Nationwide

By: Diane Gonzalez

Verified January 13, 2026

Trupanion’s unwavering support has been a Godsend!

I have two French Bulldogs covered with Trupanion, Hazel Mae and Harvey. Hazel Mae had two mast cell tumors removed and had to go through chemo for a year. She has since had some very scary liver issues that so far have been treatable. All of these claims have been processed by simply submitting them through the app. No denials, no surprises and no fighting to get them covered. Without Trupanion’s support, it would have been a huge financial burden to getting Hazel Mae the care she needed. With Trupanion’s support, we were able to get an early diagnosis on her cancer and get her the treatment she needed to be cancer free for 6 months now! My husband and I will do everything we can for our babies, even if it means spending every last dime to keep them healthy. Thankfully, Trupanion’s support makes this a much more financially feasible goal.

Insurer: Trupanion

By: Pamela

Verified January 13, 2026

Excellent service every step of the claims process

They make the claims process about as simple as it can be and resolve claims quickly and very satisfactorily. Also, unlike previous pet insurance companies I've used, they don't cancel the policy or raise the rates to outrageous levels after paying out significant claims.

Insurer: Fetch

By: Nora Allen

Verified January 13, 2026

Great response to every claim

Great response to every claim. Claim processing is very quick. Best part, live customer service.

Insurer: MetLife

By: Karla

Verified January 13, 2026

Claim experience

I placed a claim in December which was processed quickly. I needed to contact you regarding release of medical records and your associate handled everything pleasantly and thoroughly. Thank you for a great experience.

Insurer: Spot

By: Pamela Langell

Verified January 13, 2026

Yaz was great at explaining everything

Yaz was great at explaining everything, very friendly and helpful!

Insurer: Nationwide

By: customer

Verified January 13, 2026

Ariel is kind

Ariel is kind, informative, and helpful. I really appreciate him!

Insurer: Nationwide

By: customer

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