154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 10, 2024

Love Met Life

I have two dogs and I’ve had nothing but great experiences with Met Life , the claims are done in quickly manner , the customer service is excellent.

Insurer: MetLife

Veterinarian: Al Lynn animal hospital

By: Maryann

Useful
September 10, 2024

Metlife is TOPS

I work in the veterinary field where I am exposed to many pet insurance companies that our clients have enrolled in. Metlife is stellar in all areas especially in their phone presence. Last year we rescued a 5 month old puppy when 9 days later he chewed up a wooden hair brush, a pen, box of tissues and part of a book. Due to the sharpness of the pen and brush he had to have full surgery. MetLife did not question any of the process and reimbursed us the 90% that we had enrolled in. We highly rec Metlife and are customers forever!

Insurer: MetLife

By: Renee

Useful
September 10, 2024

Simplest claim process and very efficient and prompt handling. Delighted.

I had an unexpected heart issue for my pet that was stressful and led to expenses that I was not sure will be handled by HelathyPaws. The process to submiot claim took 2 minutes and was notified it was approved within 2 days. They even followed up by email to check on his health! Very satisfied with this experience.

Insurer: Healthy Paws

Veterinarian: Los Altos Vets

By: Pramod

Useful
Verified September 10, 2024

Older Dog Experience

I was worried premiums would be high for my 7 year old Chi. Trupanion had option that made it affordable.

Insurer: Trupanion

By: Satisfied Customer

September 10, 2024

Our BEHR has glaucoma and has a daily…

Our BEHR has glaucoma and has a daily routine of eye drops/anti-inflammatory ointment 3 times a day. Embrace makes keeping up with his meds so affordable. God Bless Embrace and all the wonderful employees.

Insurer: Embrace

By: bill rouse

Verified September 10, 2024

This is the easiest way to file claims

This is the easiest way to file claims. The price of the policy is well worth it.

Insurer: Spot

By: customer

September 10, 2024

Claims service is HORRIBLE AND THEY LIE

I have 2 pets insured with them and up until recently they were good. My puppy had surgery and I submitted a claim on 8/16 and was told times that it was processing and then the following day they couldn’t find it. I had to resubmit and it is still pending. I have asked for help and can’t get anyone to help me. After this processes I will be moving my pet insurance elsewhere. I have been lied to too many times.

Insurer: MetLife

By: Kimberly Scantlin

Verified September 10, 2024

Worth Every Premium Payment

Quick procession. Claim procedure very easy. Good value and great coverage.

Insurer: Spot

By: Brenda Pennington

September 10, 2024

Very easy

Very easy. Just go one step at a time. Have photos ready to find on your photos file. However it is a little irritating that I have to fill out a review for TrustPilot every few minutes when I have a lot of claims to input.

Insurer: Embrace

By: Laurie

Verified September 10, 2024

You have peace of mind

Peace of mind that your dog will be taking care of and that you'll be able to take care of your dog if need be. And the very quick return.

Insurer: Pumpkin

By: Dawn Black

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