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Submitting a claim was easy
Submitting a claim was easy. Amount of payback not so great. categories of payback not so great.
Insurer: ASPCA
By: Anonymous
Our family loves ManyPets
Our family loves ManyPets. Signing up was easy, there are no hidden fees and their portal is very convenient to use. Their reps are always pleasant and very helpful. Would definitely recommend!
Insurer: ManyPets
By: NS
Easy claim process and prompt handling. Delighted
I had an unexpected heart issue for my pet that was stressful and led to expenses that I was not sure will be handled by HelathyPaws. The process to submiot claim took 2 minutes and was notified it was approved within 2 days. They even followed up by email to check on his health! Very satisfied with this experience.
Insurer: Healthy Paws
By: Pramod Badjate
Complete Scam - Avoid at All Costs
I trusted this insurance because of their partnership with Costco, a brand with a great reputation. I've been paying for this insurance for a long time and never made a claim. My dog has pre-existing conditions, and I've always covered treatments out of pocket. When I finally needed to use the insurance for a skin infection, they denied my claim, citing pre-existing conditions. However, the records they referenced had nothing to do with my dog's skin! After calling, they suggested reopening the case, but I cancelled the insurance immediately. This feels like a scam—they do everything possible to avoid paying. I want an insurance company that actually helps, not one that works to avoid their responsibility.
Insurer: Pets Plus Us
By: Andre
you took care of my doggo!
You insurance made a very bad situation for Cooper much better. I am very glad that I had it for him!
Insurer: ManyPets
By: Diane Banchero
Not trustworthy
They just decided to double up the premium in the second year despite we have never filed any claim or made any use of this insurance. Possible scam. And for sure the only way to cancel the plan is to call their customer service which is experiencing high call volume all the time.
Insurer: Embrace
By: Xiao Xu
A life saver
I enrolled my puppy in Trupanion not realizing I would use it so soon. My puppy had leg surgery due to a fracture and Trupanion covered majority of the expense which I am ever so grateful. I would highly recommend their plan because they are linked with the vet offices. The offices are able to obtain an estimate of payment before proceeding which helps in the decision making.
Insurer: Trupanion
By: Irene Nakamura
Denied my claims
My main coon broke her femur, I submitted claims because she needed to have surgery and metlife denied my claim. They claim that the doctor notes stated it was a pre existing condition. I reached out to my vet and they reviewd the notes with me and it doesn't say once in the notes that it was a pre existing condition. Definatly think twice before choosing this company. They lost my buisness indefinitely.
Insurer: MetLife
By: Jared
Efficient
I called and used the app. My claim was processed efficiently and Met Life communicated via email and I was easily able to see my claim status in the app. When I called the customer service rep was friendly, professional and helpful. Can’t ask for more than that