154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 10, 2024

Submitting a claim was easy

Submitting a claim was easy. Amount of payback not so great. categories of payback not so great.

Insurer: ASPCA

By: Anonymous

Verified September 10, 2024

Our family loves ManyPets

Our family loves ManyPets. Signing up was easy, there are no hidden fees and their portal is very convenient to use. Their reps are always pleasant and very helpful. Would definitely recommend!

Insurer: ManyPets

By: NS

Verified September 10, 2024

Easy claim process and prompt handling. Delighted

I had an unexpected heart issue for my pet that was stressful and led to expenses that I was not sure will be handled by HelathyPaws. The process to submiot claim took 2 minutes and was notified it was approved within 2 days. They even followed up by email to check on his health! Very satisfied with this experience.

Insurer: Healthy Paws

By: Pramod Badjate

September 10, 2024

Complete Scam - Avoid at All Costs

I trusted this insurance because of their partnership with Costco, a brand with a great reputation. I've been paying for this insurance for a long time and never made a claim. My dog has pre-existing conditions, and I've always covered treatments out of pocket. When I finally needed to use the insurance for a skin infection, they denied my claim, citing pre-existing conditions. However, the records they referenced had nothing to do with my dog's skin! After calling, they suggested reopening the case, but I cancelled the insurance immediately. This feels like a scam—they do everything possible to avoid paying. I want an insurance company that actually helps, not one that works to avoid their responsibility.

Insurer: Pets Plus Us

By: Andre

Useful
September 10, 2024

Easy claim submission

Easy claim submission

Insurer: Embrace

By: Kelley Young

Verified September 10, 2024

you took care of my doggo!

You insurance made a very bad situation for Cooper much better. I am very glad that I had it for him!

Insurer: ManyPets

By: Diane Banchero

September 10, 2024

Not trustworthy

They just decided to double up the premium in the second year despite we have never filed any claim or made any use of this insurance. Possible scam. And for sure the only way to cancel the plan is to call their customer service which is experiencing high call volume all the time.

Insurer: Embrace

By: Xiao Xu

September 10, 2024

A life saver

I enrolled my puppy in Trupanion not realizing I would use it so soon. My puppy had leg surgery due to a fracture and Trupanion covered majority of the expense which I am ever so grateful. I would highly recommend their plan because they are linked with the vet offices. The offices are able to obtain an estimate of payment before proceeding which helps in the decision making.

Insurer: Trupanion

By: Irene Nakamura

September 10, 2024

Denied my claims

My main coon broke her femur, I submitted claims because she needed to have surgery and metlife denied my claim. They claim that the doctor notes stated it was a pre existing condition. I reached out to my vet and they reviewd the notes with me and it doesn't say once in the notes that it was a pre existing condition. Definatly think twice before choosing this company. They lost my buisness indefinitely.

Insurer: MetLife

By: Jared

Useful
September 10, 2024

Efficient

I called and used the app. My claim was processed efficiently and Met Life communicated via email and I was easily able to see my claim status in the app. When I called the customer service rep was friendly, professional and helpful. Can’t ask for more than that

Insurer: MetLife

Veterinarian: Thank You VCA Woodbridge

By: Andrew

Useful

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