208,706+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quinn and Talia
Nice to have options to ensure the care of my pets
Insurer: MetLife
By: Taryn Ricard
Emma
I cannot complain. You are always there for Emma's needs. I am pleased with the quick response for payment. Customer service is great if I need to call and ask about a situation
Insurer: MetLife
By: Tersa and Emma
Slow to no repayments game
They sit on claims until after the first of the year so they do not have to pay claims and count them to the next year's deductible. Still dont have our vet listed after about three years of using them...but they sure are good at getting their payments on time from us!!!
Insurer: Pets Best
By: Mike
Website is easy to navigate and shows…
Website is easy to navigate and shows up front prices.
Insurer: Nationwide
By: Dennis Dougan
Great Customer Service experience
Customer Service agents are very friendly and knowledgeable; claims processes are quick & easily resolved.
Insurer: Pets Best
By: Samantha
Helpful
Helpful. Easy to navigate and understand
Insurer: MetLife
By: Jennifer Ramos
Very friendly
Very friendly, listens and takes the time to explain everything. Definitely would recommend other people and have.
Insurer: Prudent Pet
By: missjayegmail.com
Easy to follow instructions
Easy to follow instructions, reasonable rates, offered family plan and had what I needed in a plan
Insurer: MetLife
By: Valerie Guyer
Two major complaints
Two major complaints. The first is that we lost hundreds of dollars in our first year because we didn't know that they unreasonably do not pay out if you don't submit the invoices within a very short period of time (rather than the full year). We held off submitting because our dog was still experiencing health issues so we thought we would submit after we knew they were resolved. Second, we just received the notice of our third year's cost. It is 26.5% higher than the previous year! There is no universe where a three year old dog has a 26.5% higher risk than a two year old dog. I would not recommend Fetch to anyone.
Insurer: Fetch Canada
By: Earl Blacklock
Be thorough!
It's fairly easy to navigate, but there are hidden "riders" within the wellness rider that can only be accessed if someone chooses to customize their plan. The details of the coverage are somewhat vague and I had to do a lot of digging to figure out whether or not spaying and neutering was covered. In fact, I had to resort to Google Gemini to help me find out. And there are several unnecessary add-ons that I wouldnt of known about had I not taken the time to review my policy carefully (located within the Wellness plan). I am thankful that my employer offers pet insurance through your company though.
Insurer: Nationwide
By: Chantelle Heether