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Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I love how simple and easy it is to…
I love how simple and easy it is to submit invoices on the Embrace website. Just follow the step by step instructions and your done!!
Insurer: Embrace
By: Diane
Please read if you currently have or thinking about getting healthy paws
Ive had healthy paws for 5 years coming up next month and submited a claim in 2018, healthy paws payed me for this claim without recieveing records even thou in their policy they REQUIRE records within 12 months of singing up. This is important because this record 12 months of signing up they use as a base line for your pet (would make more sense to only sign you up if they have this but it benifits them in the end). So if they dont request records like they should that first year or any of the following years informing you they need it when your dog gets a life changing diagnosis at 5 years old and lots of vet bills they can say this is their baseline now because your previous vet permanently closed and you have no coverage even thou you have been paying monthly for 5 years straight. I recomending staying away because they are very dodgy on the phone and dont see the logic in my dog physically not being able to have the same diagnosis at 1 years old and just keep repeating their flawed policies over and over again. EDIT: seeing as i cant reply to the comment, your company states in every email is some verbiage if this is the first claim we require records if the second or third we have them on file. So you make people think you have it already but you dont. Also its funny that you declined my 7th claim due to findings on my 2nd claim that you now consider my baseline exam but you approved my 2nd claim? Your entire buisness is structured around not recieveing the correct information until life threatning diseases are found then you enforce them. Ruining peoples lives that have relied on you for 5 YEARS..... thank you again for destroying my finacial life from trusting almost 100$ a month to you to cover nothing. Their staff also send emails requesting for records every claim i know this because on the phone trying to figure out my 6th claim they declined and now stating they are declining coverage on all futher claims they told me this. I also had to call multiple times to have them find this email and upload it into the records. So i know they requested it on the first claim and i know my vet that is now closed sent it but they lost it and now wont admit to their mistake.
Insurer: Healthy Paws
By: mack
Prices
Great Benefits. Hoping the setup is as easy as Bivvy was.
Insurer: Spot
By: Samuel Lemanski
Best Pet Insurance
Wonderful turnaround time for payments helpful customer service reps.
Insurer: Figo
By: Bernie
I want to give a 12/10 to Mabel
I want to give a 12/10 to Mabel. She is fantastic and deserves a promotion. I could not be more pleased with the service she provided. Thank you Mabel!
Insurer: Sonnet
By: Nigel Hand
Best insurance company
The customer support staff are always phenomenal whenever I need them and the price is hard to beat anywhere.
Insurer: Sonnet
By: Justin Giroux
Beware
We need insurance so that when we need them we can use it. Not just for the peace of mind, and also they have lots of hidden charges. Once you get the insurance you cant leave them without them. Stick with TD or scotia they are better for a reason. These guys didnt try taking the cancellation money from the bank account they had instead referred it to collections. READ THAT AGAIN BEFORE YOU BUY!!!
Insurer: Sonnet
By: ash saran
Questions answered thoroughly
Jordan on chat was able to answer my many questions concisely and patiently.
Insurer: ManyPets
By: Arlene