209,226+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,226 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,726 reviews

4.9
Healthy Paws

10,998 reviews

4.9
Fetch

5,256 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 17, 2026

German Shepherd started having seizures

My 7 year old shepherd had three seizures in a 15 hour period. Having pet insurance helped me figure out what was wrong with him. I would not have been able to afford all the tests if I didn't have insurance. The vet bills were around $7k. He has two lesions on his brain and he's been tentatively diagnosed with autoimmune meningitis. I'm so happy I decided to get pet insurance 3 years ago!"

Insurer: Pets Best

Veterinarian: BluePearl Pet Hospital

By: Robin

Useful
January 17, 2026

Pets best

Pets best had allowed me to get better care for my girl when she needed it. The worry of the cost was not there. She needed a heart doctor, the insurance allowed me the ability to take her without the worry of the price, that alone makes it worth it to me.

Insurer: Pets Best

Veterinarian: Northwoods Pet Care Center

By: Cynthia

Useful
January 17, 2026

Thank you

Claim was easy to file and I'm satisfied with the outcome

Insurer: Pets Best

Veterinarian: Pikes Peak Veterinary Clinic

By: Tiffanylynn

Useful
January 17, 2026

Used to be better, not great any longer

Pets best used to be decent insurance, I've had them for years. Recently however customer service has been unavailable, by phone only, taking over 30 minutes to contact someone who cant resolve your problem. The website has been down for months with no access through the app either. Account was locked don't an durable to fix through customer service. Unable to place claims, even though they deducted my premiums with no problem. Used to be a better service, very dissapointed .

Insurer: Pets Best

By: Jeanna

Useful
January 17, 2026

Very good

I have had the insurance for a few years. I never filed a claim. Now one of my dogs has been sick and I've filed quite a few claims. They have been very quick to review and pay.

Useful
January 17, 2026

Pet insurance

Pets best has been absolutely amazing in covering our claims. My dog has an aggressive cancer and they have covered everything no questions asked. Honestly they will never know how much of a blessing they have been during such a terribly difficult time. The grief is unbearable at times but knowing they have been so good at covering everything he needs gives me peace of mind. Forever grateful for this company and the time they have given me with Brody!

Insurer: Pets Best

Veterinarian: MedVet Cleveland

By: Any

Useful
Verified January 17, 2026

Easy to sign up pets

the whole experience of signing up our dogs for coverage has been very easy, affordable and submitting claims is really easy too.

Insurer: Spot

By: Maria

January 17, 2026

i write 3 star not to tarnish rep but…

i write 3 star not to tarnish rep but the message i last posted about, here a follow up. my kitty had no previous medical records because he had previously not needed medical help? we have paperwork of his vaccination with doctors from before anything happened to him and yet that isn’t enough?

Insurer: Fetch

By: Rafael Gavidia

Verified January 17, 2026

I called to cancel my insurance as I…

I called to cancel my insurance as I felt I had a better offer at another insurance. The person I talked to, it felt like she was very irritated I was canceling and talked down to me about my decision. I wasn’t changing because of anything Nationwide did, I only initially chose nationwide because they were part of my employee benefits when I became an employee of my shelter (I had another company before them). But my shelter partnered with a different company that explained everything they offered, including a partner discount, (something nationwide never tried to explain until today, when I cancelled, and I was made to feel dumb for not knowing benefits that were never attempted to explain to me). I also don’t understand why my first cat was never given a “wellness plan” option, but my newest cat was, and his coverage with a wellness plan was cheaper than my other cat’s without wellness. But I was afraid asking that question on the phone with the representative would open up more judgement and condescension, instead of understanding and compassion. I was just ready at this point to get off the phone with this individual.

Insurer: Nationwide

By: Alan Samuelson

January 17, 2026

Good but with a few problems

Up til now, they have been good, but my last claim is having issues. My dog had surgery and part of the invoice included 2 sets of pre paid post surgery x-rays. They did not cover them on that invoice as hasn’t happened yet. When set in invoice for first set, didn’t pay it as there wasn’t a charge for then, even though I sent in invoice for surgery with it to show I had paid. Contested it and still waiting for an answer

Insurer: Pets Best

By: Marillouise

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