209,114+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,114 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have never purchase pet insurance…
I have never purchased pet insurance in the past for any of our pets. When we chose MetLife to insure our New Australian Shehpherd puppy, we found the process to be very straightforward. Submitting claims is incredibly easy through the app and reimbursement has been received within just a few short days after claim submission. We are so glad that we signed up for this plan for our puppy and especially appreciate the coverage for preventative care.
Insurer: MetLife
By: Erica C
We have been with Trupanion for over…
We have been with Trupanion for over ten years and they have been awesome! We have had some serious health issues with our fur babies and the fact that Trupanion is in our corner has helped us get through some very tough times, thank you Trupanion!
Insurer: Trupanion
By: Jennifer
I like that you offer pet insurance
I like that you offer pet insurance. I have had the experience of not being able to afford an unexpected but needed expense for my pets. The representative was knowledgeable and found a plan that fit my needs. I do wish that she could have directed me to an online site so we could both visualize the material together instead of just verbally explaining it to me.
Insurer: Nationwide
By: Mary RN
Easy and fast
Easy access, easy to upload documents. They kept me informed of status. Funds were directly deposited into my bank account. It did not take long either. No hassles at all.
Insurer: Fetch
By: customer
Claims were processed and paid quickly…
Claims were processed and paid quickly and deposited right to my account.
Insurer: Spot
By: Mark
Love to deny claims
Every year this insurance skyrockets, to the point where I had to change my deductible just to be able to afford it. Just filed a claim for a rash my dog got from playing in the snow and they denied it stating it was a preexisting condition which is outrageous.
Claims aren't paid, calls aren't returned
I'm wondering what is going on here? PETS BEST used to be a great company and I referred them to everyone I knew. NOW???? I have had claims sitting and waiting for a month with no action. And SEVERAL of them are sitting with no action. Also, I've called about a couple of other questions I had and was told that I would get a call back--never got one back either time. Customer service is really really terrible right now. Oh, and I think I forgot to mention I sat on the line the other day for 20 minutes waiting for someone to even answer. This is really disappointing and frustrating.
Timeliness of claims was outstanding.
Timeliness of claims was outstanding.
Insurer: Pumpkin
By: Mark
First time filing claims
Things were difficult at first as I was having trouble navigating submitting claims online. I tried calling a couple of times but the wait time was unrealistic, over 30 minutes, so I gave up on that. Ultimately, the claims were processed, and I'm satisfied with the outcome. I plan to stay with Pet's best and would also recommend Pets Best to my friends and family. Not
Quick authorization and payment.
Quick authorization and payment.
Insurer: Pumpkin
By: Susan