224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not happy with customer service…
I wrote a long email to customer service and never heard back. I signed up and was unable to enter my free month code and I tried to call but kept being transferred and disconnected until of course when I couldn’t wait any longer, and signed up, customer service answered literally the moment I finally paid and then they told me they couldn’t help me. Not a good way to start out over such a small amt of money that you are giving as an incentive for people to choose you and then you don’t come through when your service doesn’t work!
Insurer: ASPCA
By: Debra Stolowitz
Dog family 7
I am a senior and have had excellent service and no hassle.
Insurer: Pets Plus Us
By: Hazel
New Customer.
Once I was advised on how to submit claims the process was very easy. Claims were processed and paid by direct deposit in a reasonable time. I am pleased with ASPCA
Insurer: ASPCA
By: Vickie
I recently switched to a different…
I recently switched to a different insurance company. There coverage wasn’t as good as ASPCA, so I switched back.
Insurer: ASPCA
By: Margaret Greco
Saved money instantly with a small change
Jenna took care of my request using just the online text feature. Added “uses winter tires” to my policy. It was fast and I received an email shortly after showing the money I had saved by making a small change. When it comes to insurance, Sonnet is on it! Thank you for the great service.
Insurer: Sonnet
By: Steve Holloway
Worst pet insurance company it doesn't…
Worst pet insurance company it doesn't cover a penny. You only pay for nothing. The don't pay u back. They only give u excuses And ask for invoices, documents, again invoices Nothing else. This is a headache invoices no. Cover. Just go and look for something else
Insurer: Healthy Paws
By: Angelica M Hernandez
Horrible website, horrible service
I have multiple mortgages and cars with Sonnet and I can't wait to leave. Sonnet's website changed all of my properties policy start dates because I moved my car to a different address. The box was unchecked and yet, it still moved the policies. Now I have a policy that starts later than my mortgage, and is putting my close at risk. This is unacceptable. This should be easy. It's not. If they can’t get this right, what a claim?
Insurer: Sonnet
By: Dylan
Samantha was incredible
Samantha was incredible! I called in to get some more info about our policy's yearly renewal. She was able to provide such detailed information and helped me understand every aspect of the renewal and changes that came with it. Together we reviewed options for restructuring our policy to better suit my and Stella's needs and looked over a variety of options. She was also able to answer any questions that came up and provided information I didn't even know I needed (but I definitely did!) She was able to speak to all aspects of the price change in a way that was easy to understand and did so in such a pleasant way. Have a call about a pricing review is never an easy call to make but this call was so easy and I honestly just had the best time on this call. It was pleasant, fun, and enjoyable (which as a lot of people know with any company is not an easy feat!) I'll be making sure that any time I call in to Fetch that I ask for Samantha because I know that whatever issue I'm facing or questions I have will end up with a great solution and a pleasant conversation!
Insurer: Fetch Canada
By: delilah black
Fast, Easy, and great peace of mind!
Love the app and online portal
Insurer: Figo
By: Natalie Moroz