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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Andrea was very helpful
Andrea was very helpful. She was patient and very empathetic. She shared her loss with me and I know she was genuinely affirming my pain as she shared her loss with me and I updated her that there was a change in plans that wasn’t a loss after all for myself. Thank you Andrea.
Insurer: Fetch
By: Vicki Albanese jonesygirl
Andrea was very helpful
Andrea was very helpful. She was patient and very empathetic. She shared her loss with me and I know she was genuinely affirming my pain as she shared her loss with me and I updated her that there was a change in plans that wasn’t a loss after all for myself. Thank you Andrea.
Insurer: Fetch
By: Vicki Albanese jonesygirl
Andrea was very helpful
Andrea was very helpful. She was patient and very empathetic. She shared her loss with me and I know she was genuinely affirming my pain as she shared her loss with me and I updated her that there was a change in plans that wasn’t a loss after all for myself. Thank you Andrea.
Insurer: Fetch
By: Vicki Albanese jonesygirl
Andrea was very helpful
Andrea was very helpful. She was patient and very empathetic. She shared her loss with me and I know she was genuinely affirming my pain as she shared her loss with me and I updated her that there was a change in plans that wasn’t a loss after all for myself. Thank you Andrea.
Insurer: Fetch
By: Vicki Albanese jonesygirl
My overall experience is great
My overall experience is great. No issues Everyone I have talk with is nice and helpful. Happy with Pumpkin
Insurer: Pumpkin
By: Chico
Slow and denied valid claims
I purchased Pets Best most comprehensive plan after adopting a new dog, and now, five months later, I just canceled it. Don't bother with this company. Keep looking. In those five months, I filed two claims. Both claims two about 6 weeks to process and then they denied everything as "pre-existing conditions", including things like a vet appointment and antibiotics for an open wound that occurred two months after the policy started. Luckily, those were fairly small bills, but I can’t imagine how angry I would be if it was something more serious and more expensive. Based on my experience with them, I imagine that would involve some financial struggle while waiting for reimbursement on two month old claims followed by fighting for even longer to get the eventual denials reviewed.
Insurer: Pets Best
By: Justin Bradford
I had to cancel my policy because you…
I had to cancel my policy because you raised the rates too high for me to continue with Embrace.
Insurer: Embrace
By: Marilyn Leffle
I have just submitted my claim
I have just submitted my claim. Cannot give any feed back yet but will at later date
Insurer: Embrace
By: Judith Chavez
Claims have recently been paid in a…
Claims have recently been paid in a very timely manner
Insurer: Pumpkin
By: Joan Sussman
First claim was a breeze!
Our first claim was easy to make and handled promptly and professionally. Thanks to all!
Insurer: Embrace
By: Charles Motta