209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent return time
Excellent return time. Great customer service.
Insurer: MetLife
By: Jane
Thank you so much for helping pay some…
Thank you so much for helping pay some of my vet bill , I really appreciate it and very happy
Insurer: Spot
By: Brenda Medina
They are on top of the game regarding…
They are on top of the game regarding the time of entering the clams and the rapid response.
Insurer: Spot
By: Rose Moore
I have submitted documentation…
I have submitted documentation requested 4 times and still pending ?? Why??
Insurer: MetLife
By: customer
Seamless billing and invoice process
The billing process was really seamless. I love that they offer direct payments to the vet and I was only left paying my portion instead of paying the entire invoice and not having to be reimbursed.
Insurer: Trupanion
By: Simoene
Responsive and Transparent
Spot insurance offers responsive assistance and quick and easy claim submission.
Insurer: Spot
By: SF
Its not just one time but every single…
Its not just one time but every single time I don't receive a payment there is no cooresponding EOB which states will be sent via post office mail, however I am not receiving any. The claims submitted don't makes sense as meds have been covered in the past so why arent others being covered?
Insurer: MetLife
By: customer
Horrible experience
If you actually have to deal with a problem be prepared to talk to 10 different people without any communication between them. Corporate Bureaucratic BS.
Insurer: MetLife
By: Unhappy customer
Metlife is Getting Better!
This submission was good. My experiences in the past have been around the 1 star level. Hopefully they're getting better. It would be nice if they could include the Claim number they're working on in the e-mail replies.
Insurer: MetLife
By: Kobe
So easy to file a claim online
So easy to file a claim online. Fast response that claims are being processed. Very fast process to receive payment for claims.
Insurer: Spot
By: Laurence Apel