209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
209,304 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
3 reviews
19,730 reviews
11,002 reviews
5,266 reviews
55,032 reviews
Category with most reviews
This chart shows the distribution of review categories.
More than a week trying to process a…
More than a week trying to process a claim, receiving message try later. On hold for more than 25 minutes trying to reach someone. Is the company still in business or should I look for another provider. Please let me know. Thank you.
Insurer: Pets Best
By: customer
The process of submitting the claims is…very simple and easy
The process of submitting the claims is very easy and straightforward. The Explanation of Benefits is clear and easy to understand.
Insurer: MetLife
By: Nancy
Highly recommend for peace of mind
I had such a great experience with ASPCA that I switched all of my dogs insurance over to them. I have felt that my claims were processed quickly and honestly, and the customer service has always been friendly and helpful. I recommend ASPCA to anyone searching for pet insurance.
Insurer: ASPCA
By: Shannon Andress
Easy to get everything started
Easy to get everything started
Insurer: Nationwide
By: customer
Pets Best Works As Claimed & Expected
You can't help but hear complaints or even downright horror stories about various pet insurances not working as advertised or promised; but I have had the best experiences, so far, with Pets Best! I pay the Vet, as is the case with most pet insurance polices, submit my receipt to Pets Best (both the app and web site work flawlessly), and within a matter of days the claim is approved for the covered amount, complete with a detailed explanation, and a few days later my reimbursement amount is automatically deposited into my bank account. Honestly, it can't be much easier!
Top notch
My dog Maggie recently got into the trash and eat some chicken bones. She fell sick, needed ultrasound, and x-rays to make sure that nothing was wrong inside. She spent the overnight at a veterinarian hospital in one day at her vet. Trupanion was top-notch. I can’t express how happy I am with their coverage. It would’ve been detrimental to our family budget to have to pay the entire bill.
Insurer: Trupanion
By: Lovely
Great First Experience With Pets Best
This was my first time filing a claim, and the process was simple and easy. I received email notifications as my claim progressed, along with updates explaining that it could take some time. The online dashboard was especially helpful, as it kept me informed every step of the way. I wasn’t sure whether my claim would be accepted, but it was, and I found the outcome fair and reasonable. If I ever need pet insurance in the future, I will definitely look no further than Pets Best.
Insurer: Pets Best
By: Karen
A Call for Transparency
You continue to tell me to call for more help. I have already spoken to you and the girl said Trupanion will not release to me the data they use to justify the 30% increase in my premium. Why don’t you tell all of the people who read your reviews why you refuse to release the data you use to justify your ridiculous increases so we know you aren’t lying to us. That is the only question I want answered. You wouldn’t answer it on the phone. How about answering it writing. Last time. Very simple, why does Trupanion purposely withhold data from its customers it uses to justify increases?
Insurer: Trupanion
By: Jon Dell'Olio