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Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Your ads on TV are disgraceful…you set…
Your ads on TV are disgraceful…you set out to offend men…and you have succeeded….half your customer base is men..who ever greenlit this campaign should be fired I would never do business with a company that shows such little judgement
Insurer: Sonnet
By: Marty Owens
Total scam!!!
I bought insurance since I bought my puppy 4 years ago. To insure j was getting what I wanted I talked to the staff to make sure I was getting the right coverage. Now everytime I submit a claim I am denied!!!!!!! I even asked the people on the phone if these are were issues that would be covered and they assured me because my dog is in good health ask has ko pre-existing issues it would be covered and I was still denied!!!! No issues for 4 years, my dog is young and healthy and he jumped down and hurt himself and they won’t cover it!!!! It’s a scam they won’t pay for anything!!! Do not go through this company!!
Insurer: Pets Plus Us
By: Natasha
I very much liked the ease of talking…
I very much liked the ease of talking to a rep. All of the company reps were sweet, knowledgeable, and kind. Even the one who took my cancellation notice was friendly and never tried to change my mind or sell me anything. I adopted my Coda one day after putting my 20+ yr old Pepper to sleep for serious kidney issues. I wanted full coverage for the new one so I didn't have to spend huge money if she was found to suffer from kidney issues as well. She had been to a vet once with previous owner and from that ONE visit, they refused to cover her for any kidney issues due to one lab done 2 yrs previous. I will care for this lil girl the remainder of her days, but them considering her a bad risk due to ONE lab, irritated me beyond my ability to continue with the now over $400/yr. coverage rate which was much higher than her initial yr. coverage. Nope, I am NOT paying for other pets issues and rate increase because of ONE lab. I am a retired R.N. and have worked with insurance companies all of my career. If this had been a human being I would have been appalled, however I am simply angry with it being a pet. My income is fixed. I can't afford outrageous jumps in a policy coverage rate in only one year especially if it will not cover the health issues I most worry over. I will simply put money aside monthly for her vetting. Give me rationale for this massive rate increase at least, before simply billing me. ( she was seen by her vet ONCE in this past year for her distemper inj. and I never bothered to submit it thinking it would push her fee up. I was wrong, and should have known it would go up anyway). Insurance was a waste for Coda and I.
Insurer: Embrace
By: Suzanne Hobbs
Great plan options and easy to use app.
Great plan options and easy to use app.
Insurer: Spot
By: Jeannell Thomas
Excellent care and service
Excellent care and service! I had a few questions when filling out the form. I called 2x and both times got to speak to a real person who was very knowledgeable, helpful and kind! The submission process was super easy (my questions were in regard to multiple visits for one accident). I got an email pretty much right away saying it was being processed. I chose to have money sent directly to my checking account. Within a week my refund was in my account. It was amazing! Highly recommend SPOT insurance. Most importantly my pup is doing well but not having to worry about a bill I could not afford was such a relief! Thank you SPOT for wonderful care of Finbar and me!
Insurer: Spot
By: Pauline Connaughton
Got a good amount of money back
Got a good amount of money back. It did take a while to review claim but it was a good amount.
Insurer: Spot
By: Meri
I'm very pleased with the sonnet…
I'm very pleased with the sonnet customer service and the policies
Insurer: Sonnet
By: Terena
Filing a claim was very easy and the…
Filing a claim was very easy and the processing took days. Very convenient.
Insurer: Spot
By: Neal Carnes
Clearly defined the customer needs and…
Clearly defined the customer needs and concern with great patience and respect.
Insurer: Fetch Canada
By: nanda kumar