225,217+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,217 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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YOU WILL BE GLAD YOU DID
EMBRACE is the best Pet insurance any one can ever get. They are always their for you - they have never denied any of my claims in the past 11 years and my 14 year old dog has had a lot of health issues. You can go to any Hospital or any Doctor of your choice. The team of employees are very compassionate and caring.
Insurer: Embrace
By: L Franchi
Good bye Kizzy
Everything was taken care of efficiently and with empathy.
Insurer: Embrace
By: Susan Card
I gave them one star because they…
I gave them one star because they didn't have anything less than this. It has been a complete nightmare with my claim that was well over $1,000 to take care of my pet. They insist that there are medical records that are required and I keep telling them and informing them that what they're asking me or what they want from me does not exist there are no medical records from a vet that they believe I had taken her to. I really thought that we were going to be able to work it out I've been on the phone with them every other day for the last 4 weeks and every time I get off the phone call I am guaranteed that they will now continue the processing and I will get my refund but that still doesn't happen so I'm going to cancel with spot insurance
Insurer: Spot
By: Brent Cortes
If I could give zero stars I would
If I could give zero stars I would. This insurance does not cover anything. If you are looking to pay monthly and not receive anything when your pet has an injury then this insurance is ideal for you. They will find any loophole in their policies to not cover you. If you are a USAA member avoid this insurance at all costs. Even my dog was upset that there isn’t a zero star option.
Insurer: Embrace
By: Lance Frazer
Claim completion has really gone downhill
I used to submit a claim and it would be complete within a few days. Currently I am still waiting on a claim I filed January 24th. It is February 15th.
Insurer: Pets Best
By: Brandy Downs
Totally easy to use
Totally easy to use, received claims back within a few days.
Insurer: Embrace
By: Terry Hunter
Very Happy with MetLife Insurance
I'm fortunate that I haven't needed to use my policy for anything serious, but they have come through with the few claims I've turned in. I would recommend them to anyone & have to some of my friends who were thinking about getting pet insurance.
Insurer: MetLife
By: Gail
Excellent Company to deal with!
Anytime I had any issues, concerns or questions, I was ALWAYS met with happy, helpful and incredibly kind employees! I think anyone would be completely satisfied with the service provided by Sonnet!
Insurer: Sonnet
By: Consumer