221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast and exceptional service
Fast and exceptional service
Insurer: Spot
By: Estela Garcia
First time with Pet insurance
This is my first time utilizing insurance for one of my pets. I researched many companies and felt confident in choosing Pets Best for our rescue dog. It's been about a year now and we couldn't be happier with that decision. Not only has the plan more than paid for itself (both the wellness and the injury plan), filing a claim couldn't be easier. Despite our multiple claims, I have only reached out to customer service once for a question and was very pleased with that communication.
Insurer: Pets Best
By: Jeff Emerson
Best overall price for services
Best overall price for services I wanted
Insurer: ASPCA
By: Cheryl Price
Submitting 1st Claim
I am submitting a claim for the first time and the online process was very easy.
Insurer: Spot
By: SHERIDAH
Everything that I submitted was…
Everything that I submitted was rejected. I lost faith in it and what this company stands for. It's too bad because I would have stayed with them for the life of my pet. Unfortunately, I am taking my business elsewhere.
Insurer: Figo
By: Rebecca Orlando
Too long for reimbursement
Too long for reimbursement
Insurer: Pets Best
By: Kristen S
despite some points for improvement, a positive experience.
I've had the insurance for a year and it's been extremely helpful. Just this year, my 7-year-old dog, who has never been ill, started having various problems. Some of them unfortunately started during the waiting period and were treated as pre-existing conditions, but the rest were covered and were our salvation. On a positive note, they didn't increase my price absurdly after a year, even though I had used their insurance (unlike Trupanion who DOUBLED the deductible for my other dog who didn't even use the insurance). a negative point is that the website is limited and there's no customer service, so for most things you have to call. Reimbursement also takes forever (it's taken 40 days but on average it takes 20-30) but overall I'm very satisfied.
Insurer: Pets Plus Us
By: Juliana
Horrible Insurance - Stay Away
Figo does not honor their insurance - and goes out of their way to say no. I took dog to the ER vet for a severely torn toenail. They had to sedate my dog to remove it. Figo denied the claim saying that the ER diagnostic fee is not covered and that the toenail procedure cost was in excess. This is my first claim, and the total bill was around $440. Less my $250 deductible and 80% average, Figo should have paid out about $150. Why have insurance if I can’t use it? This policy was purchased through Costco.
Insurer: Figo
By: Mike M.
Very responsive!!!!
I am glad I found Spot pet, they’re very quick and responsive.
Insurer: Spot
By: Anna Ivanyan