216,391+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,391 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pet’s Best…changing prices and not communicating
After being a customer of Pet’s Best for a while, I received my first reimbursement check last week. A few days after receiving my check, I got a notification in the mail alerting me that my rates are going up about $20 per month. It states that it is not due to any recent activity, just rising costs. I sent an application for a different dog with my wife’s email. I put all of the same information for my dog. I was quoted the rate that I am currently paying, nit the rate that is $20 more. Seems a little fishy to me. I called to question this rate increase and was told that they would pass along my concerns to a supervisor who would email me. It’s almost a week later and I haven’t received any email yet. Not too impressed so far.
Insurer: Pets Best
By: John Sinclair
Their are a lot of plans to choose from
Very helpful and informative
Insurer: Prudent Pet
By: Davalynn Chase
They Deserve To Be Sued For False Advertising
I could write a soliloquy on the hoops I’ve had to jump through with this company. Quite honestly, if you can afford to pay for this monthly premium, you can afford to pay out of pocket for any care a healthy animal would receive. It would be far less expensive and void of the headache of dealing with them. You’re required to submit certain documents in order to even get the insurance, including a full medical history, plus a new physical exam for your pet in order to secure the insurance. So why they need all of this information submitted with every single claim is beyond me! It is a hassle to you and to the vet because they literally have it all on file. But why do they do it; to delay, delay, delay and ultimately to place on hold or deny any illness claims you submit. When asked where are the documents, you’ll never receive a response. It’s never a hassle for them to take your money, but always one when it’s time for them to pay up. I’d never recommend them for illness coverage. You’ll be paying them and the medical bills, when you can just pay the medical bills, because you’ll never see a dime back from them. The wellness prevention package is worth it because it’s basically like a loan of your money upfront. But guess what; that’s an add on service so you can’t purchase it without the illness coverage. This company deserves to be sued because they are in no way fulfilling their duties and are misleading their services to get your money. Don’t waste your time or energy. You’ll regret it. I certainly did. And so does my dead cat.
Insurer: Embrace
By: Ebony McKewn
Pack your patients …
Seems filing claims are taking much much longer than previous or expected. Coverage is expensive and contemplating if this insurance is a good fit. I get emails weeks after claim should be taken care of saying sorry for the delay. I filed a claim June 13th and now it’s July 17. Still waiting.
Insurer: Pets Best
By: Rachel McKay
Rebecca’s excellent service!
Rebecca provided a: Thorough explanation of coverage options and a whole lot of patience.
Insurer: Prudent Pet
By: Ronnie Blevins
Healthy Paws Makes Claims Easy
Our four and a half year old dog seemed "off" and was going to into his crate, facing the wall multiple times a day. We discovered that he had a badly cracked pre-molar causing him pain. The surgery to remove it was expensive; about three thousand dollars, but only a couple of scanned documents and a few weeks weeks later Healthy Paws reimbursed two thirds of the cost. And our little love is back to his smiling happy self. Human health insurance companies could learn a thing or two from Healthy Paws.
Insurer: Healthy Paws
By: Jessica
Your turn around time is great
Your turn around time is great Thank you
Insurer: Figo
By: customer
Sonnet makes you want to ride a bicycle instead of owning a car!
EDIT after a few months. Sonnet is one of the worse insurance companies out there! Stay away! They have some sketchy tactics to get more money out of you somehow. Initially my auto insurance quote was decently priced, within days, it doubled for no reason at all. No one told me what was happening and I decided to cancel. Now suddenly there are more fees and I owe them more money. Worse off, they don't even know the names of their customers and can't address them properly! Please stay away from them! Sonnet makes it very easy, convenient and fast to get a quote! The price is very good and better than most competitors. My insurance got quoted and approved very fast. The papers reached my physical address fast too. I cannot find anything negative to say here. My experience so far has been the best I could expect from an Insurance Company. I was fed up of getting overpriced Auto Insurance quotes elsewhere. Sonnet is the best and I will be faithful to them for a very long time!
Insurer: Sonnet
By: Yog Roodurmun
Awesome
Awesome! Filed my claim through the app, within 24 hours claim was closed!
Insurer: Figo
By: Dolores