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Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good start
Our policy does not go into effect until March 1. So I am only rating my experience dealing with Vanessa who was the customer rep that assisted me when I called to find out about Sonnet insurance. She was friendly and very professional. She provided me with all information that I required. She took the time to explain the insurance policies to me.
Insurer: Sonnet
By: Rick DiGiandomenico
Carmen was extremely helpful in getting…
Carmen was extremely helpful in getting me set up for this, thank you
Insurer: Prudent Pet
By: Joe Melia
This has been frustrating and making me…
This has been frustrating and making me want to cancel. I’ve sent paperwork in multiple times same paperwork the vet has too the website keeps asking for paperwork when i call I’m told it’s not updated on my side i keep getting email In so confused and still my claim hasn’t been processed
Insurer: ASPCA
By: Nicole Smith
Effortless changes to my account.
I was able to get my insurance changed over rather quickly.
Insurer: Sonnet
By: Daniel Marcellini
I have not have had Fetch less than a…
I have not have had Fetch less than a year but I have summited a couple of claims and they have reimbursed me fairly quickly.
Insurer: Fetch
By: Sheryl Boyce
Excellent
I have no complaints. Everything was easy I had no problems.
Insurer: ASPCA
By: Bentley
Process was very easy and the cost is…
Process was very easy and the cost is in budget
Insurer: ASPCA
By: C Sullivan
Easy to sign up and submit claims
Easy to sign up and submit claims! Excellent service!
Insurer: ASPCA
By: Erica Foskitt-McCarthy
BAD SPOT! NO!
Bad start to the relationship with SPOT. We got a 8 week old pure bred Great Dane puppy. We signed up for SPOT day 1 of bringing him home. Unfortunately, at his 11 week birthday de developed loose stools and diarrhea with a cough. this was concerning so we took him to the vet multiple times. I let the vet run whatever diagnostics they believed to be needed to sort him out and then submitted the claims to SPOT to go again our $1K deductible. Spot denied the claim, saying they needed his "ENTIRE CHART" (keep in mind, this is a brand new PUPPY! I had the vet directly email them the chart and CC me to make sure it was done. SPOT as continued to sit on the claim for weeks. They won't even need to pay out for this claim! this will only go against his deductible! We had Nationwide Pet insurance with our last dog and for 10 years we had zero problems and rapid claim processing! never once did Nationwide ask for a "Chart" from the vet, only the itemized invoice from the vet. I am stunned and repulsed by this experience and will be looking for alternative insurance for our puppy. This was NOT a good way to start our relationship SPOT!
Insurer: Spot
By: John Wells