209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
209,630 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,735 reviews
11,015 reviews
5,290 reviews
55,032 reviews
8,866 reviews
Category with most reviews
This chart shows the distribution of review categories.
Exceptionally Customizable - Administratively Challenging
PetsBest is great for it's customizable plans to fit your budget. However, claims take a month or more to process, customer service wait times are 10-15 minutes plus, and a receipt for services does not seem to be adequate if you've met your deductible and are owed money. My most recent claim, submitted in November 2025 for dental procedures, was rejected because the vet did not send medical records. I was told to get medical records dating back to October 2024 from ALL vets my pet had seen, open a new claim, and submit the records. I did all of this and just received a message last week that I needed to resubmit the records. I guess if you're not due money back, PetsBest is great, but if you've met your deductible and are owed money, be prepared for administrative hassle that can drag on for literally months.
Insurer: Pets Best
By: LAKiefer
Straight forward
Straight forward, no hold ups! Good support when my dogs finally passed on, no extra pressure, just help!
Insurer: Spot
By: Cy Brown
the staff's understanding
the staff's understanding. patience and helpfulness
Insurer: Fetch
By: Christine Wilkins
Claims Dept does everything to delay…
Claims Dept does everything to delay snd possibly to deny (Appears). I almost have to call several times in claims to get issues resolved Oversll the staff are courteous and good listeners but there in my view a claims problem. Costly and not getting what we signed up for . 🙏it gets better Please
Insurer: Embrace
By: Robert Stipano
Trupanion steps up when needed most
Trupanion steps up when needed most, providing the most reliable safety net I could hope for in a pet emergency. Simply put, I would be financially buried without Trupanion. Thank you for helping me save my best friend and sleep well. After 4 major claims in 6 years, I would go to war for Trupanion.
Insurer: Trupanion
By: Neil
Multiple "delays"? Why
I appreciate the communication; however, the delay in processing seems to be an issue. I received 3 of these emails, one is understandable, but I do question the quality and business practices when there are multiple delays. As a side note, I am an executive consultant specializing in efficiencies within operations. Please let me know if I can be of any assistance. Thank you for your time and consideration! Sara
Insurer: Pets Best
By: Sara Carter
Sign up was easy
Sign up was easy. I am hoping the claims process is just as easy.
Insurer: Nationwide
By: Britt
Timely review and payment.
Timely review and payment.
Insurer: MetLife
By: customer
Great customer service
Great customer service! They addressed all of my questions promptly and completed the claim within 2 days.
Insurer: Embrace
By: Nicholas Nibler