209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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payments were promt
payments were promt
Insurer: MetLife
By: Mandy Bennett
Couldn’t be any better
Couldn’t be any better. Claims are processed quickly, reimbursed appropriately and benefits are clear. I recommend this pet insurance to everyone who ask.
Insurer: MetLife
By: customer
First Experience Nightmare
It has taken from 8/4/2025 until January 21, 2026 to finally get my claims processed. I can’t express any compliments on my fist experience.
Insurer: Pets Best
By: VW
Easy process to open a claim and submit…
Easy process to open a claim and submit the paperwork. The reimbursement process is also very fast.
Insurer: MetLife
By: customer of two dogs
Love
Loved how quick of responses were given
Insurer: MetLife
By: customer
Everything was so flawless
Everything was so flawless. I was able to submit my claims via the app and get a notification within a short period of time. It was great!
Insurer: MetLife
By: customer
Easy to use and file claims!
Easy to use and file claims!
Insurer: Spot
By: Lindsay Kerlin
Takes FOREVER to process claims, annoying website
I’ve been with pets best for a couple of months now. At first the website was going through changes and I couldn’t log in (it still requires unnecessary authentication each time) and the app wasn’t working. Now the website and app are a little better but claims take forever. Like 4-6 weeks to process even if you upload all of your pets medical records AND they have your vets contact info. So frustrating. I have received so many “sorry for the delay” emails.. I’m going to explore other options. It’s too bad because they offer great insurance and could be so much better.
Insurer: Pets Best
By: NOEL FIORE
Speed and Accountability by Trupanion
My dog Mocha needed quick attention. I took her to her veterinarian who quickly diagnosed the issue. The vet provided the care and cost Mocha needed to Trupanion. Within a very short time Trupanion provided the Vet the ok and she was quickly attended. Mocha is much happier and I'm relieved that she's feeling better and my expense was minimal.
Insurer: Trupanion
By: David
This company is awesome
This company is awesome, they paid my claims promptly with no issues.
Insurer: MetLife
By: Wendy